Administrative Assistant Job at Hanwha Vision America, Englewood, NJ

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  • Hanwha Vision America
  • Englewood, NJ

Job Description

Position Summary:

The Service Administrative Assistant will support the Service Admin team by managing administrative tasks, processing internal service-related operations, and assisting with expense processing and reporting activities. This role plays a critical part in ensuring the smooth daily operations of the HTCC (Hanwha Total Care Center) Team.

Major Functions / Accountabilities:

  • Respond to customer inquiries via the team’s general service email account (including service-related questions and technical support ticket guidance).
  • Create product orders for various service purposes (demo samples, product exchanges, service inventory replenishment, etc.).
  • Manage and update Delivery Orders (DO) associated with service operations.
  • Process team supply orders and handle related expense submissions.
  • Generate and manage UPS shipping labels for service shipments.
  • Prepare and maintain various internal service reports and data tracking documents.

Knowledge, Skills, Abilities, and Other Requirements:

  • Ability to efficiently operate within HVA’s internal systems, including SAP and ERP platforms.
  • Strong proficiency in Microsoft Excel.
  • Excellent verbal and written communication skills to collaborate internally and externally.
  • Highly self-motivated, organized, and able to work independently with minimal supervision.
  • Strong team player with a collaborative mindset.

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