Airport Operations Agent Job at Miami-Dade County, Miami, FL

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  • Miami-Dade County
  • Miami, FL

Job Description

Minimum Qualifications

High school diploma or GED. Must be currently employed by Miami-Dade County as an Airport Operations Specialist, Airport Attendant, Airport Noise & Wildlife Officer or Airport Public Service Assistant with permanent status and one year of continuous acceptable full-time service in one of the above job classifications. Must have achieved an overall rating of satisfactory or above on the performance evaluation covering the most recent rating period. Applicants qualifying for employment with the Miami-Dade Aviation Department will be subject to extensive security screening, including but not limited to fingerprint checks, employment verification and such other procedures as may be mandated by federal law. The security clearance required by the federal law is a continuing condition of employment.

Recruitment Notes

This position does frontline work and will be assigned to work rotating shifts and holidays. It will also oversee staff on shift within the Terminal, Concourses, Federal Inspection Services (FIS), Airport Operations Center (AOC), and Lost & Found. Incumbent will respond to incidents and emergencies. They will need the ability to multitask. The position will display a level of customer service to the passengers, stakeholders, and staff. Prior experience from a contact center or dispatch center is a plus.

Job Tags

Permanent employment, Full time, Shift work, Rotating shift,

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