Job Description

THIS POSITION IS \SEASONAL\ FOR SUMMER MONTHS.

Company Conformance Statements:

In the performance of their respective tasks and duties all employees are expected to conform to the following:

• Perform quality work within deadlines, with or without direct supervision
• Interact professionally with other employees, guests and suppliers
• Work effectively as a team contributor on all assignments
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations
• Follow all rules, policies and safety guidelines for tasks/job
• Perform any additional tasks as required

Position purpose: To provide excellent customer service to our customers

Responsibilities/Duties/Functions/Tasks: (material responsibilities and essentials duties)

• Demonstrate friendly and helpful service to all customers consistently
• Greet all customers around you with a smile and/or verbal greeting
• Ensure the safety of all passengers at all times, remain alert for safety issues and resolve any safety concerns before operating rides
• Operate train and carousel according to procedure at all times
• Provide a fun family atmosphere for all the visitors
• Maintain knowledge of current events taking place at Casa de Fruta
• Encourage customers to visit all the different businesses
• Complete all inspection forms neatly and completely
• Handle difficult/challenging situations with a high level of professionalism
• Contact a manager immediately for any problems or difficult situations
• Read and understand the Train and Carousel manual
• Fully understand all safety and operational responsibilities pertaining to the ride
• Present a clean, well-groomed appearance every day
• Complete housekeeping tasks as needed
• Thank all customers at the completion of the ride

The responsibilities and duties are not limited to those mentioned above

Qualifications : (minimum educational and experience qualifications, required proficiencies with specialized knowledge, required certifications, etc.)

• Must be 18 years of age or older
• Have basic math skills, able to follow verbal and written instructions, able to independently evaluate current conditions against standard and perform tasks necessary to bring areas to standard
• Must be able to comprehend and fill out inspection forms
• Having basic mechanical knowledge is helpful
• Basic First Aid and CPR Certification is preferred, training will be provided as needed
• Excellent verbal skills are required to communicate to guests

Special Position Requirements: (Any hazard, risk, security issue or related special conditions which apply to the position, i.e. chemicals used, equipment used, cash handling, etc.)

Some exposure to cleaning products, (bleach, detergents, window cleaners, furniture polish, etc ), paint, diesel fuel, lubrication oil, and other chemicals is required.

Equipment used: leaf blower and basic mechanical tools.

Work Requirements: [Actual physical work required, i.e. standing at cash register, loading items onto shelves, sitting, working at a computer, etc – include approximate amount of time per day-- N (Never), O (Occasionally up to 3 hrs per day), F(Frequently, 3 – 6 hrs per day), C (Constantly, 6 – 8+ hrs per day), based on 8 hour shift.)]

• Standing/walking (operating carousel) – C
• Lifting up to 10 lbs (fueling train, etc)– F
• Driving motorized vehicle (train) - C
• Repetitive pushing/pulling (removing and adding the train cars) – O
• Climbing, working from ladder or stepstool (cleaning, making adjustments)– O
• Bending/stooping (emptying trash, retrieving litter, etc) – O
• Kneeling (inspecting the rides, cleaning the rides, etc) - 
• Lifting over 10 lbs (emptying trash, removing plant and other debris) – O
• Reaching (cleaning walls, windows, mirrors, etc) - O
• Overhead work (cleaning walls, windows, changing light bulbs, etc.) - O
• Other tasks, including minor maintenance and/or repair – O
• (Tasks vary by day, not all tasks are performed every day)

  Preferences: [Preferred attributes for the position which are not absolutely required in the minimum qualifications (i.e., multilingual, college degree)]

• Bilingual: English and Spanish
• Able to read and write English
• CPR Certified
• First Aid Certified

This job description is intended to outline the position in general terms, and cannot be considered comprehensive. The actual duties, requirements and working conditions of the position may change at any time, with or without notice.

You may remember Casa de Fruta as the little cherry stand on Pacheco Pass, or as we are today, a California landmark and traditional stop on many families journeys. At our roadside Orchard Resort in the beautiful Pacheco Valley, we welcome visitors from around the world to stay and discover all that Casa de Fruta has to offer.

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