Job Description

About the Opportunity

This is an opportunity for an Assistant Property Manager to support the Property Manager of a luxury, full service, highly amenitized Class A rental building in Long Island City. The ideal candidate has experience working on a luxury rental property and brings an elevated level of service to the position. The role entails assistance with tenant relations, vacancies, move-ins/outs, and communication with the Property Management and Maintenence team. The successful APM will work with their team to ensure all tasks, duties, and responsibilities are handled in a satisfactory manner, in accordance with departmental and management needs.

About the Company

Our client is a NYC based, privately held real estate investment and management company. They operate a portfolio consisting of residential buildings, retail, industrial, and office properties. Their portfolio includes in excess of 300 properties. They are one of the leading real estate owner/managers/developers in NYC and was founded over 60 years ago.

Role and Responsibilities

Assists the Property Manager in all aspects of their duties

Tenant Relations:

• Screens all incoming calls, including Managing Agent’s calls.
• Handles requests for repairs.
• Sends out service request orders.
• Follows up that all repairs were completed.

Vacancies

• Responsible for inputting and updating all vacancies on Lotus Notes; including gathering pertinent information from lease file, PMAS, square footage etc.
• Schedules dust wipes. Follows up on results.
• Updates the renovation board.

Orders appliances for vacancies and occupied apartments.

• Informs Superintendent of delivery dates.
• Follows up to ensure that appliances were delivered.

Service request forms

• Weekly, gathers all of the service request forms from the Superintendents.
• Provides Managing Agent and Department Head with a schedule of the number of service requests per building.

Boiler Service Forms

• Gathers all of the boiler service forms from the Superintendents on a weekly basis.
• Provides Managing Agent and Department Head with a schedule of the forms.

Liaison between Superintendent and Property Manager

• Coordinates with the Superintendent in regard to scheduled repairs and renovations.

The APM will be held accountable for the following expectations:

• Timely, accurate and proactive completion of all tasks, duties and responsibilities outlined above.
• Assistance provided to Property Manager, ensuring the establishment and maintenance of good relations between Management and tenants, as well as with outside contractors, vendors, and others.
• Coordinates with Property Manager to ensure efficient building operations, and effective utilization and deployment of building personnel, in coordination with Building Superintendent and Department Head.

Qualifications:

• Minimum 2 years of related work experience, preferably in a real estate or property management firm
• Strong computer skills (Word; Excel; PowerPoint; Adobe; etc.
• Excellent general administrative and/or clerical capabilities (typing; filing; answering phones; dealing with outside and inside customers; etc.)
• BA or BS degree preferred in Business Administration, Architecture, Real Estate Management, or a related field
• Strong communications skills (verbal & written)
• Highly developed organizational and prioritization skills
• Ability to function effectively in a high-pressure, deadline-oriented work environment

Compensation: $70,000 - $90,000

Full Benefits Package

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