Job Description

Chief Revenue Officer (CRO)

Type: Full-time

Location: Initial 6 months remote and then on-site

About XpertDox

XpertDox is a fast-growing healthcare AI company automating medical coding for providers and RCM organizations. We are at an inflection point: ~$4M ARR, very lean business development team, and ready to build a disciplined, scalable revenue engine. We are looking to build a robust marketing, sales, and client success teams, SOPs and KPIs to alighn with company's goals.

The Role

We are hiring Chief Revenue Officer to take full ownership of revenue and transition the company out of founder-led execution.

The CRO will own Sales, Marketing, and Client Success , bring discipline and predictability to revenue, and design the transition from outsourced sales to an internal revenue organization.

You will report directly to the CEO and have real authority to redesign how revenue works at XpertDox.

What You’ll Own

• Ownership of revenue strategy and execution
• Sales, Marketing, and Client Success reporting directly to you
• Revenue forecasting, pipeline discipline, and predictability
• Pricing strategy, deal governance, and discount control
• Management of outsourced sales partners (initially), including planning and executing a transition to in-house sales
• Alignment of marketing with revenue outcomes (not just lead volume)
• Retention, renewals, expansions, and net revenue retention (NRR)
• Building repeatable GTM systems that scale beyond founder involvement

KPIs

• Founder fully removed from day-to-day revenue operations
• Predictable, accurate forecasting
• Clear sales process across all deals
• Internal sales capability designed and partially implemented
• Reduced dependency on outsourced sales
• Strong alignment across Sales, Marketing, and Client Success
• Revenue engine ready to scale from ~$4M to $8–12M ARR

Who You Are

• Have built revenue from ~$3M to $10M ARR (not just scaled later-stage teams)
• Have taken revenue ownership from a founder before
• Comfortable operating in enterprise, healthcare, or regulated markets
• Strong systems thinker: forecasting, process, governance
• Confident leading cross-functional teams
• Hands-on, pragmatic, and willing to get into details
• Comfortable challenging a founder constructively

What This Is Not

• Not an individual sales, marketing or client success role
• We are not structured like a big company.
• Not a fractional role
• Not a title-only position

Location & Travel

• Initial remote position and thereafter transition to an on-site position
• Occasional travel for key customers, partners, or industry events

Compensation

• Base Salary: Competitive, commensurate with experience
• Variable Compensation: Performance-based (revenue growth, predictability, transition milestones)
• Equity: Meaningful equity for the right builder

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