Job Advert
Location:
Oriskany, NY (Hybrid – Virtual roles work from home with periodic office visits)
Pay:
Based on experience and location
Type:
Contract (Full-time hours), Monday–Friday, 8 AM to 11 PM (flexible shifts based on business needs)
Start Date:
ASAP
About the Job
Join a leading insurance provider as a Senior Customer Service Representative supporting the Dental Global Customer Solutions (GCS) team. In this role, you’ll handle inbound customer inquiries via phone and email, resolve issues with empathy, and ensure every customer interaction is exceptional.
Your New Customer Service Job:
- Respond to dental customer requests via phone or email
- Research and resolve inquiries related to policies, claims, and procedures
- Process transactions and refer complex requests to appropriate departments
- Strengthen customer relationships through effective communication and empathy
- Navigate multiple systems (e.g., Salesforce, Insight) to provide integrated support
- Maintain professionalism and high-quality service standards
What You’ll Need to Succeed:
- 1+ year of customer service experience (call center, retail, or restaurant)
- High School Diploma or GED
- Intermediate computer literacy and multitasking across systems
- Ability to work flexible shifts between 8 AM and 11 PM, Monday–Friday
- Prior experience in dental insurance or dental office preferred
- Strong verbal communication and listening skills
- Experience with Salesforce is a plus
What You’ll Get in Return:
- Opportunity to enroll in full medical, dental, vision, 401K, and life insurance ($20,000 benefit)
- Weekly pay and consistent hours
- Supportive recruiter guidance throughout the hiring process
- Access to resume tips, interview prep, and career coaching
What to Do Now:
If you're interested, apply now—we’re hiring fast!
At Hays, we’re more than recruiters—we’re career partners. If this role isn’t right for you, visit hays.com for more opportunities.
Additional Info:
- Must be legally authorized to work in the U.S. (no sponsorship available)
- Drug testing may be required
- ADA accommodations available upon request
...Membership. The primary duties are: Acts as Lead Auditor on Audit projects. Completes multiple projects at the same time while... ...policy. Utilizes judgment and experience to assess the associated risk of the issues as to impact on conclusions, control deficiency...
...PowerPoint Graphic Designer Contract Duration: 12+ Months New York, NY (ONSITE) Job Description: Grow your career as a PowerPoint Graphic Designer with an innovative global bank in New York, NY. Contract role with strong possibility of extension. Will require...
...skills A positive, can-do attitude Self-motivated with a desire to learn and grow Comfortable in a fast-paced, people-focused environment No previous sales experience required just the right mindset Must be 18+ and eligible to work in the country...
One of Chinas leading online game company, based in Beijing, with offices all over China as well as North America and the EU, is looking for a French native speaker for a full time position.
...hands-on experience at the intersection of law, innovation, and technology with one of the worlds leading tech companies. As an IP Intern, you will: Work on real-world IP projects alongside Qualcomms experienced legal and engineering professionals Gain valuable...