Customer Support Specialist Job at Talent, Springfield, MA

Nnk0Ti9mS2x4UTBjbWxMcDR5SHJTWlhackE9PQ==
  • Talent
  • Springfield, MA

Job Description

Talent International is partnering with a fast-growing global leader in the component testing sector to hire a Customer Support Specialist for their Enfield, CT facility (5x days a week onsite) .

This is a great opportunity for people who are looking to build on their career and will suit those with 1+ year of high volume, phone base work experience.

What you will be doing:

- Serve as the main point of contact for customers—taking calls, scheduling work, and providing regular updates on project timelines.

- Coordinate closely with testing teams to track progress and ensure on-time delivery.

- Manage a high call volume (50–75 calls daily) and scheduling for ~200 customers annually.

- Update schedules in Excel and internal systems while maintaining clear, professional communication.

What you bring:

- 1+ year of customer-facing experience (call center, customer service, or similar phone-based role).

- Strong communication skills with an upbeat, resilient personality

- Organized and detail-oriented, with the ability to juggle multiple tasks in a fast-paced environment.

- Tech savvy with basic knowledge of Excel, email, and Microsoft Teams.

Details:

- Full-time, 40 hours/week.

- Contract role with long-term potential for extension or conversion.

- Onsite in Enfield, CT 5x days a week (no remote)!

Job Tags

Full time, Contract work, Work experience placement,

Similar Jobs

Arrow Lift

Elevator & Lift Mechanic Job at Arrow Lift

 ...applying your skillsets toward a new career with high growth and earning potential? Arrow Lift specializes in installing/servicing accessibility and lift systems (elevators, stairlifts, etc.). We have an exciting and challenging opportunity for an entry-level Elevator & Lift... 

ORION

Project Manager Job at ORION

 ...to achieve efficiency and cost effectiveness. The Project Manager is also responsible for building effective relationships and...  ...and respond appropriately as dictated by the circumstance of the incident and as directed by the Safety Representative or other management... 

Sephora

Store Manager, Ross Park Job at Sephora

 ...Job ID: 276785 Store Name/Number: PA-Ross Park (0274) Address: 1000 Ross Park Mall Drive, Pittsburgh, PA 15237, United States (US) Hourly/Salaried: Salaried (Exempt) Job Type: Full Time Position Type: Regular Job Function: Stores - Leadership Company... 

Harlingen Medical Center

Chief Nursing Officer Job at Harlingen Medical Center

 ...options Tuition reimbursement options Life, disability, and other insurance options Many other amazing benefits The Chief Nursing Officer provides strategic leadership as the senior executive position responsible for all nursing and other designated patient care... 

Actalent

Entry-Level Pharmaceutical Scientist Job at Actalent

 ...We are hiring for an Entry-Level Pharmaceutical Scientist here in the Columbus, Ohio area. This is a long-term career opportunity for someone...  ...have a Bachelors Degree in a scientific field (Chemistry, Biology, Pharmaceutical Science, Microbiology, Biochemistry, etc.)....