· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor’s degree in information technology, Computer Science, or related
field, or equivalent work experience.
...seeking a diligent and detail-oriented Medical Claims Processor / Data Entry Specialist to join their client's healthcare operations team... ...targets. Qualifications: Minimum 2 years of data entry experience, preferably in the medical or healthcare industry. Strong...
...care in the community As a group, they are constantly implementing new programs to provide high quality care to raise STAR and HEDIS scores and improve patient outcomes Growing team, 8 providers - 2 FMs, 1 Podiatrist, and 5 APPs Benefits: Competitive...
...book of business on your own. Interviewing entry level Commercial P&C Licensed Assistants with... ..., guidelines, and procedures. You will work closely with your Producer(s) to provide... ...most opportunities. On rare occasions 100% remote is permitted when you have a successful...
...Job Title Python Full Stack Developer Location 100% Remote Position Long term contract Rate ($ Open Best possible) Requirements ~3+ year experience in software development ~ Working experience in design, development, and implementation of highly...
...benefits package including medical, dental, vision, and 401(k). Exciting travel incentivesEarn trips to destinations like the Bahamas, Hawaii, and England. Flexible daily schedule to fit your lifestyle. Career growth opportunitiesWe invest in your success and...