Job Title: Desktop Technician

Core Hours: M-F 8 am-5 pm

Length of Contract: Ongoing contract 6+ months!

Pay Rate: $23-25hr

We need Hands-On people who have experience with the deployment and setup of various technical equipment!

Must Haves:

2-3 years of related work experience
Sound knowledge of imaging tools (SCCM preferred)
Ability to work well under tight deadlines and meet expectations of service delivery.
Excellent written and verbal communication skills, with the ability to effectively interact with customers at all levels.
Ability to effectively prioritize and execute tasks with a sense of urgency.
Strong communication skills and exceptional customer service orientation.
Deploying and/or supporting Windows 10 in large enterprises
Working knowledge of Microsoft operating systems and software products (e.g., OneDrive, Outlook, Productivity Apps)
Valid driver’s license and reliable transportation

Plusses:

Healthcare experience, and/or with EPIC specifically a big plus!
Troubleshooting skills of networks, systems, and applications to identify and correct malfunctions and other operational difficulties.
Related certifications a plus (Network+, A+, Windows, Dell, etc.)
Working knowledge of Active Directory
Preferred Healthcare experience (e.g., medical office, multi-office clinic, hospital)

Responsibilities:

Deploy standard PC images and final configuration to end-user computing equipment within multiple healthcare locations.
Perform complex installations and configurations of desktops, laptops, associated peripherals, and related software in a hospital and medical clinic environment.
Update asset tracking documentation and provide a daily update to the leadership team on team performance.
Report problems (both technical and operational) and take appropriate action to resolve or escalate issues quickly.
Follow up with end users to ensure issue resolution, quality, and customer satisfaction.

Ongoing contract, Work experience placement, Work at office,