NOTE
This is freelance|| Backfill support
Key Responsibilities:
Provide first-line technical support to users via desk-side, phone, email, or remote tools.
Troubleshoot and resolve issues related to hardware, software, printers, network connectivity, and user accounts.
Support and maintain desktops, laptops, mobile devices, and other end-user equipment.
Install, configure, and update operating systems, applications, and patches.
Manage user access rights, password resets, and Active Directory tasks.
Escalate unresolved incidents to L2/L3 teams in a timely manner.
Maintain documentation for issue resolution, known errors, and standard procedures.
Support Microsoft 365 apps (Outlook, Teams, Word, Excel, etc.).
Ensure timely closure of tickets and maintain high levels of customer satisfaction.
Assist with IT asset tracking and inventory management.
Required Skills:
3+ years of experience in desktop/helpdesk support or a similar role.
Strong knowledge of Windows 10/11 and basic networking (IP, DNS, DHCP).
Familiarity with Active Directory, Microsoft 365, and common desktop applications.
Experience with remote desktop tools (e.g., TeamViewer, AnyDesk, RDP).
Excellent communication and interpersonal skills.
Ability to prioritize and manage multiple tasks effectively.
A proactive attitude and willingness to learn.
...materials that support education, engagement, and user action. Youre a Great Fit If You: Have at least 810 years as a principal UX design experience (must have led UX design projects). Have a strong portfolio of landing pages and paid digital ads that...
Data Analyst (Benefits) This is an exciting opportunity to join a dynamic organization where you can make an impact. RESPONSIBILITIES: Data analysis of benefits data, loading and managing deductions, reconciliation, reviewing inputs and exports, and solving participant...
NANNY for an awesome and fun family We are a warm, happy family looking for a caring, reliable, and energetic nanny to help care for our young children. Our home is filled with laughter, learning, and loveand we're looking for someone who fits right in! Responsibilities...
...industry. We value hard work and credit the team for our success. We are looking for a dependable and detail-oriented Warehouse Delivery Driver to support our growing distribution & warehouse operations. This role is essential to ensuring the safe and efficient movement...
We are looking for a reliable and energetic Personal Assistant. This role involves providing support with various personal tasks, running errands, and helping keep our home and office in order. You should be comfortable managing your own time and ensuring all tasks are...