Host/Hostess Job at ShortE's BBQ, Johnston, IA

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  • ShortE's BBQ
  • Johnston, IA

Job Description

ShortE's Bbq in Johnston, IA is looking for one host/hostess to join our team.

The Restaurant Host/Hostess is the first point of contact for guests. This role is responsible for creating a welcoming atmosphere, managing reservations and waitlists, and coordinating the seating of guests in an efficient and professional manner.

Key Responsibilities:

  • Greet guests warmly and professionally as they enter the restaurant
  • Manage reservations, walk-ins, and waitlists using [reservation system, if applicable]
  • Escort guests to their tables and provide menus
  • Communicate wait times accurately and courteously
  • Coordinate with servers and kitchen staff to ensure smooth flow of service
  • Maintain cleanliness and organization of the host stand and entrance area
  • Answer phone calls and assist with inquiries or to-go orders, if applicable
  • Monitor the dining room to anticipate guest needs and manage table turnover
  • Uphold company service standards and hospitality values

Qualifications:

  • Previous customer service or hosting experience preferred, but not required
  • Friendly, positive attitude and excellent communication skills
  • Ability to remain calm under pressure and multi-task in a fast-paced environment
  • Professional appearance and demeanor
  • Flexible schedule, including evenings, weekends, and holidays
  • Basic computer or POS system skills a plus

Physical Requirements:

  • Stand and walk for extended periods
  • Occasionally lift or move up to 25 pounds
  • Ability to move quickly and efficiently in a busy environment

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Job Tags

Flexible hours, Afternoon shift,

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