Job Description

What CONSUMER SERVE Does:

CONSUMER SERVE is a US-based marketing, advertising, customer acquisition, and sales company that operates a call center that implements a highly measured approach to converting call orders and completing the customer acquisition journey.

The Sales Role:

We turn callers into new customers using our measured and consultative sales approach. CONSUMER SERVE excels at performance, cultivating it with continuous support, guidance, and comprehensive training. You will become a subject matter expert trained to assess the needs of callers and present solutions that connect them to our products to increase orders.

What we sell:

CONSUMER SERVE focuses on providing home services such as internet, wireless services, home security, etc. (i.e, products and services that people need and use every day) 

What You’ll Do:

· Become a subject matter expert on our sales process, product knowledge, and our order entry platform during our paid comprehensive training program

· As a commissioned sales agent, you will offer, upsell, and cross-sell available promotions based on serviceability

· Manage numerous inbound and transferred calls in a timely manner from your dual-monitored workstation

· Assist callers with product availability, pricing, and enrollment

· Qualify callers on our payment card industries (PCI) compliant production floor

· Comply with all CONSUMER SERVE and partner policies

Who You Are:

· Strong communication skills (empathic listener & persuasive speaker)

· Technologically savvy

· Able to multi-task in a fast paced environment

· Sales experience preferred

Where You’ll Work:

· 2626 E 82nd St, Bloomington, MN 55425

· Modern facility Gym.

To assist you with your ramp period, we provide you with a $17.00 hourly guarantee for your 1st 8-weeks of employment. After training it switches to an hourly vs. commission structure with minimum guarantee of $15 per hour, however, our average agent earning $20 per hour, most agents out earn this prior to the completion of their 8-week ramp to performance period.

Benefits:

· Health (Medical, Vision, Dental), Employer-Paid Life/AD&D Insurance, and PTO

· Unlimited earning potential and growth opportunities through our Emerging Leadership Program

· Employee Assistance Program

Job Requirements:

· Must be at least 18-years old with High School Diploma or GED equivalent

· Drug screening & background check

· Legal right to work in the United States and commute to our onsite location in Bloomington MN 55425

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

CONSUMER SERVE is an Equal Opportunity Employer (EOE)

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