Legal Support Manager Job at Consilio LLC, Boston, MA

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  • Consilio LLC
  • Boston, MA

Job Description

Consilio's ELS Direct Hire division is seeking an experienced legal secretary to oversee a team of legal support staff on behalf of a law firm client in Boston.

Responsibilities:

  • Manage the operations of three New England offices, including in-person and remote administrative teams.
  • Ability to provide support to attorneys when assigned staff members are out.
  • Maintain smooth workflows and ensure high standards of administrative support office-wide.
  • Oversee HR functions including recruitment, onboarding, and performance management for administrative and paralegal staff.
  • Conduct performance reviews and handle staff-related issues professionally and confidentially.
  • Ensure compliance with firm policies and applicable employment laws.
  • Coordinate with the firm's Human Resources Director and other administrative staff.
  • Conduct monthly staff meetings to foster communication, alignment, and team engagement.
  • Develop and deliver orientation programs and ongoing training to support staff growth and retention.
  • Provide training related to file management and billing systems to improve efficiency and accuracy.
  • Manage and strengthen working relationships between paralegals and administrative staff to maximize billing and productivity.
  • Assist with hiring, staffing assignments, and ensuring appropriate administrative support for case and trial calendars.
  • Report regularly to managing office attorneys regarding administrative team performance and operational updates.
  • Assist in managing office case lists and ensure administrative readiness for trial schedules.
  • Act as a key point of contact to resolve issues among attorneys, paralegals, and administrative staff.
  • Utilize strong interpersonal skills to maintain a positive, collaborative work culture.

Qualifications:

  • 7+ years as a legal support member in a law firm.
  • Prior experience managing administrative staff, ideally within a legal or professional services environment.
  • Formal HR training or substantial HR experience gained on the job.
  • Strong leadership, communication, and organizational skills.
  • Proven ability to handle sensitive and confidential information with discretion.
  • Experience with billing systems and file management software preferred.
  • Ability to work on-site five days per week and travel between offices as needed.

ELS Consilio Direct Hire Division staffs positions for Consilio clients and does not staff for internal corporate positions at Consilio. Please refer to to view job opportunities within our company.

Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the bases of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.

Job Tags

Work at office, Remote work,

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