Job Description

We’re Hiring: Medical Research Associate

Location: ICON Clinic | 1255 E 3900 S, Salt Lake City, UT 84124

Pay: $20–$21/hour

Openings: Full-Time & PRN (as-needed)

Benefits: Offered for Full-Time positions

Are you passionate about healthcare and interested in clinical research? ICON Clinic is growing, and we’re looking for Medical Research Associates to join our team in Salt Lake City!

If you have experience in phlebotomy, as a CNA, MA, or even a strong customer service background, we’re interested in hearing from you. We’ll provide full training — no prior research experience required.

What You’ll Do:

• Work directly with study participants in a clinical research setting
• Support the research team with procedures and data collection
• Ensure accurate, high-quality patient care and protocol compliance

Ideal Candidate Has:

• A background in healthcare (phlebotomy, CNA, MA, etc.) OR strong customer service experience
• Great attention to detail and strong communication skills
• A dependable, professional, and compassionate attitude
• Interest in clinical trials and research

What We Offer:

• Training provided — grow your career in clinical research
• Flexible scheduling depending on role (Full-Time or PRN)
• Collaborative, mission-driven work environment
• Benefits available for full-time team members

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the center of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life. Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

The Role: Performs basic medical procedures according to protocol for specified study participants, including but not limited to informed consent, Medical history collection, vital signs, Height,/Weight/BMI measurements, meals, water fast, phlebotomy (straight stick/draw from IV catheters), finger stick blood sugar, ECGs, UA, UDS, urine collection, fecal collection, pulse oximetry, AE/ConMed assessment , obtain medical history and assists with Investigational Product accountability

• Ensures all study activities/procedures (during screening and clinical procedures) are completed on schedule and in accordance with the protocol, the FDA and the IRB requirements.
• Performs non-medical activities such as distribution of scrubs, locks, DVDs, movies, games, front desk tasks (screening center) etc.
• Monitors subject safety. • Reports equipment malfunctions and may assist with specified equipment maintenance and stocking of supplies.
• Performs general housekeeping duties as needed, including cleaning and making dorm beds, wiping down bedside tables, organizing subject resting and entertainment areas, cleaning screening exam rooms, etc. Communication/Training/Meetings:
• Assist with study setup activities and perform check-in and check-out activities
• Benefits of Working in ICON: Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.
• At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.
• ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
• If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

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