Job Description

About Atlas Pet Company

We make the toughest, most reliable dog gear—built for a lifetime of adventure. Every product is made here in Golden, Colorado, and we’ve been featured by Outside , Vogue , Men’s Health , and Backpacker for a reason: we never cut corners.

We’re a small, growing team with a no-BS approach to doing things right the first time—and fixing what’s broken when we don’t. You can learn more at atlaspetcompany.com.

The Role

We’re looking for an Operations Coordinator who thrives on organization, problem-solving, and getting things done. You’ll be the connective tissue across our team—fixing broken processes, improving documentation, and unblocking people before they even have to ask.

You’ll work inside tools like Slack, Notion, Google Drive, Fulfil.io, Shopify , and Notion AI to streamline workflows and solve problems before they become bottlenecks.

This isn’t a sit-back-and-take-orders kind of role. We’re a lean team, and you’ll be expected to take ownership, stay curious, and step up when something’s unclear. If you’re the kind of person who sees inefficiencies and can’t help but fix them—you’ll love it here.

This is not a fit for someone who needs constant direction, avoids messy problems, or wants a highly structured corporate environment.

This is a full-time, on-site role in Golden, CO.

You’ll work from our HQ, helping with phones, retail, and in-person team coordination as needed.

What You’ll Do

• Triage operational issues and make sure they get resolved (not just talked about)

• Own and maintain our Notion documentation system—update SOPs, fill gaps, and record Looms or checklists as needed

• Coordinate between manufacturing, fulfillment, support, and marketing to ensure nothing slips through the cracks

• Build and maintain a live issue tracker so problems get solved before they hit the owner’s desk

• Monitor Slack , retail phones, and in-store questions—and be the first line of clarity when confusion hits

• Help onboard and manage freelancers (email, ads, creative) by tracking tasks and deliverables

What You Bring

• 2+ years in an ops, support, or coordinator role

(or similar experience in fast-paced, resource-constrained teams)

• You’re tech-savvy and self-taught by default

You’ll be expected to learn our ERP (Fulfil.io) inside-out—managing BOMs, inventory, and purchasing without hand-holding.

• You’ve probably been the go-to for “making things work”

Slack, Notion, Google Drive, Zapier, Shopify, Richpanel—you don’t need to be taught how to use them, just shown where we left off.

• You use AI the way others use Google

You know how to ask the right questions to get unstuck, draft faster, and build cleaner documentation with ChatGPT or Notion AI.

• You see ambiguity as a challenge, not a blocker

No one is handing you a perfect checklist. You take the first swing, then refine and document it.

• You’re allergic to repeated problems

If something breaks once, you fix it. If it breaks twice, you build the system to prevent it.

• You move fast, write clearly, and follow through

You’ll own our Notion knowledge base, update SOPs, and reduce our reliance on verbal tribal knowledge.

• You’re based near Golden, CO

This is an on-site role where you’ll be hands-on with phones, retail, and in-person ops.

Why This Role Matters

You’ll be the reason we scale without breaking. You’ll keep the team unblocked and organized, and help turn our growing complexity into something that feels simple.

Benefits

• Salary of $58,500–$70,000 based on experience

• $250/mo Healthcare Stipend

• 10 Days PTO

• 9 Paid Holidays

• Snacks and drinks of your choice provided

• Brand new facilities

• Best-in-class software and equipment

• Complimentary gear for you and your pups

How to Apply

Send your resume and a short note on why you think you’re the best fit for this position to careers@atlaspetcompany.com.

Bonus points if you share an example of a system or process you helped improve in a previous role.

Job Tags

Similar Jobs