Job Description

Do you possess excellent analytical and problem-solving skills? Do you feel comfortable supporting contractors and distributors/wholesale distributors? Do you have previous experience working in the wholesale building materials industry? Are you a tech savvy and detail-oriented individual? Do you consider yourself to be a customer-centric professional, even under tight deadlines / crunch time?

If you answered yes to these questions, we should talk!

We have an exciting opportunity to join one of our West Coast Service Centers or regional manufacturing facilities as a Order Entry Specialist. This position will be based onsite out of either Kent, Washington or Aurora, Colorado or Phoenix, Arizona or Ontario, California.

We are growing and there has never been a more exciting time to join us!

Come see who we are at:

What would you do as our Order Processing Specialist?

You will accurately enter and process orders placed by our customers into the system for production / manufacturing. This includes interpreting product specifications and researching drawings.

You would also:

• Perform all duties relating to the processing of customer orders with a high degree of accuracy (orders range from basic stock to highly configured)
• Assist customers with technical inquiries and problems while maintaining appropriate metrics and KPIs.
• Communicate with customers on discrepancies, order conflicts, and shipping delays.
• Follow up to ensure customer issues are resolved promptly and thoroughly.
• Continuously evaluate and identify opportunities to drive process improvements that positively impact the overall customer experience.
• Perform other duties as required.
• Continually promote a safe and harmonious working environment, demonstrating strict adherence to the ASSA ABLOY Code of Conduct and ASSA ABLOY Health & Safety Policy

The Skills and Experience you need:

• High School Diploma or GED equivalent required.
• Proficiency with Math, Basic Geometry and Algebra skills would help you excel.
• Previous exposure to reading schematics, blueprints, renderings or architectural drawings is highly desirable.
• Excellent computer skills preferred (Word, Excel, Internet, email, etc.)
• Proficient communication skills, both verbal and written
• Excellent analytical, problem-solving, organizational, follow-up and a sense of urgency are required.
• Must excel working in a fast-paced environment.
• Previous experience/exposure to working within the Door, Building Materials and/or Hollow Metal industries are highly desirable.

Compensation & Benefits

$23 to $28 per hour, depending on experience.

Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors including but not limited to, the individual’s experience, knowledge, skills, and qualifications.

What we offer!

• We are passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us. Here are some highlights of what we have to offer:
• Medical, Dental, Vision, 401(k), Short and Long-term Disability, Life and AD&D Insurance, Flexible Spending, Employee Assistance Program, discount portal, recognition and well-being programs … just to name just a few!
• Paid Vacation, Sick Time, and 12 paid Company Holidays
• Tuition Reimbursement, Learning and Career Development opportunities
• Competitive Salary

We review applications regularly, so don’t wait!

We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.

To make sure your personal data is safe, we don’t look at any applications sent by email or post.

If you have any questions about the role or the process, email Stephanie Mandato, Senior Talent Acquisition Manager at stephanie.mandato@assaabloy.com

Let’s create a safer and more open world - together!

AADG, Inc. is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran

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