DUTIES AND RESPONSIBILITIES:
Promotes sales to direct consumers by initiating calls, acting on leads and/or prospects in order to identify travel needs, present/explain Norwegian Cruise Line products and make travel recommendations.
Establishes and maintains quality customer relationships by delivering exceptional customer service, establishing rapport, identifying and meeting customer needs and expectations to include meeting customer retention goals and following up with consumers as necessary, in order to close sale and meet/exceed revenue goals.
Builds and maintains effective relationships with new and existing consumers. Maintains consumer prospect lists/contact database in order to identify client travel trends; Proactively and consistently seeks opportunities to promote and sell Norwegian Cruise Line products based on client travel history.
Acquires in depth industry and company knowledge in order to articulate cruise product features, benefits, pricing and make recommendations to include promotions, itineraries, and auxiliary products such as stateroom upgrades, onboard credits and other shipboard amenities.
Attends and actively participates in daily team meetings or relevant sales training in order to ensure appropriate sales techniques are being used and accurate information is being communicated to direct consumers.
Participates in department approved mass e-mail campaigns targeting specific guests' profiles.
Perform other job related functions as assigned.
EDUCATION: High School Diploma or equivalent; Bachelor's degree in Marketing, Business Administration or related field preferred.
EXPERIENCE: Minimum one year of sales experience; 2 years sales experience preferred. Cruise sales a plus.
KNOWLEDGE AND SKILLS: Must have excellent verbal communication skills, in order to effectively communicate with direct guests on the telephone and internally. Must maintain strong working knowledge of Norwegian Cruise Line's products, including the current fleet and ship itineraries. Must be able to multi-task and work in a high energy sales environment that is goal/quota driven. Adherence to strictly enforced dress code required.
To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.
...~ Pay: ~$2,160/week gross for local candidates (within 50 miles)~$2,700/week gross for travelers (beyond 50 miles) Requirements: Must have recent acute care hospital Case Management experience Minimum 2+ years of experience in an acute care hospital...
...and Hospice , a proud member of the Medical Services of America family, is seeking an experienced Full-Time Licensed Practical Nurse (LPN) for our Hospice patients in West Jefferson (Ashe) NC. As a member of the multidisciplinary team, the LPN is responsible for...
...OR Duration: Permanent Develop, implement, and manage safety programs, policies, and procedures. Identify hazardous conditions... ...the Regional EHS Director. Qualifications ~ Degree in Industrial Safety Management preferred. ~ Excellent written and oral...
BASIC PURPOSE: Responsible for providing accurate and timely corporate tax compliance with international, federal, state and local tax authorities. Provide research and understanding of new and changing domestic and international tax laws. Manage the preparation of quarterly...
LPN School Nurse Position!West Lebanon, NH Interim HealthCare is currently seeking a dedicated and compassionate Registered Nurse (RN) to provide specialized care to a high school young woman with seizures and a Gastrostomy Tube (G-Tube). The ideal candidate...