Job Description

PERSONAL INJURY CASE MANAGER

Take the next step in your legal career and become part of a team that values compassion, quality, and purpose.

At our firm, we are more than just a law practice—we are a mission-driven team of advocates dedicated to serving those who have been injured or neglected. As a leading plaintiff’s Elder Abuse and Personal Injury firm, we fight for justice every day. We’re looking for a Personal Injury Case Manager who is passionate about client care, thrives in a fast-paced environment, and wants to make an impact.

What You’ll Be Doing

• Contact new clients within 24 hours of assignment
• Review and complete documentation; gather missing items
• Coordinate medical treatment and ensure ongoing care
• Maintain active, updated notes in Litify at each stage
• Communicate regularly with clients (minimum biweekly)
• Interface with insurance adjusters, medical providers, lienholders
• Assist with property damage, MedPay, and rental claims
• File government claims and calendar key deadlines
• Partner with attorneys and records staff on Serious Injury cases
• Draft PPE summaries and assist with settlement preparation
• Advise clients on lost wages, credit issues, and case expectations
• Support negotiations under attorney direction as needed
• Encourage clients to share their experience via positive reviews
• Uphold the highest standards of professionalism and service

What You Bring

• 2+ years of personal injury case management experience
• Strong communication and time management skills
• Solid understanding of insurance and medical billing processes
• Tech-savvy with Microsoft Office; Litify experience preferred
• Ability to manage multiple cases with empathy and efficiency
• Team-first attitude and professional demeanor

Why Join Us

We are proud to offer a competitive compensation and benefits package, as well as a workplace culture centered around support and growth:

• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• PTO: 4 Personal Days + 6 Sick Days + Paid Holidays
• Free Parking
• Career Development and Opportunities for Growth
• Team-Centered Culture with respect, care, and collaboration
• Investment in Technology and Tools to help you succeed

Our Core Values

Our team is guided by values that define who we are and how we work:

• Client Service – We put the client first. Period.
• Quality Work Product – Excellence and professionalism in all we do.
• Continuous Improvement – Always striving to grow and improve.
• Teamwork – When one of us succeeds, all of us succeed.
• Respect – We lead with grace, fairness, and compassion.
• Loyalty – Commitment to the firm and the people we serve.

Apply Now

If you are passionate about making a difference in the lives of injury victims—and want to be part of a firm that values your work—we encourage you to apply.

We are a proud Equal Opportunity Employer. All applications are confidential. If you require a reasonable accommodation during the hiring process, please let us know.

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