Performs administrative tasks for insured policies, including enrollments, terminations, billing, and certificate preparation. Responds to inquiries, supports special projects, and maintains 98% accuracy. Requires strong organization, communication, Microsoft Office proficiency, and 50 WPM typing. Associate’s degree or 2–5 years’ experience preferred; Group Benefits knowledge is helpful but not required.
...Role Description: Conducts project initiation activities to identify current and future state requirements. Works with business and Information Systems staff to determine needs and produce Requirements Definition document that completely and clearly defines the...