Retail Human Resources Manager Job at 24 Seven Talent, Princeton, NJ

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  • 24 Seven Talent
  • Princeton, NJ

Job Description

Client Overview : Our client is a luxury brand known for combining craftsmanship, heritage, and modern design across leather goods, fashion accessories, and ready-to-wear.

**This role is 4 days onsite in Princeton, NJ

Role Overview: The Retail Human Resources Manager is responsible for leading HR operations for a multi-location retail workforce, ensuring alignment with business objectives while delivering a positive and engaging employee experience. This role serves as the primary HR contact for retail employees and field leadership and acts as a strategic partner to business leaders in driving people initiatives that support an inclusive, high-performance culture. The role oversees employee relations, performance management, training, policy implementation, talent acquisition support, and compliance with applicable labor laws.

Retail Human Resources Manager Responsibilities:

  • Serve as a trusted advisor to field and operational leaders on complex employee relations matters, providing guidance and risk mitigation strategies.
  • Lead investigations and resolution of sensitive employee issues, partnering with internal or external resources as appropriate.
  • Support performance management processes, including corrective action and termination decisions.
  • Maintain accurate and confidential employee records related to employee relations and disciplinary actions.
  • Participate in and lead cross-functional projects, organizational initiatives, and engagement programs.
  • Partner with regional and operational leaders to identify organizational development opportunities and develop action plans.
  • Drive performance management processes, including goal setting, coaching, and succession planning.
  • Provide guidance on HR programs such as performance evaluations and compensation review cycles.
  • Analyze HR metrics and trends to provide insights that improve organizational effectiveness.
  • Facilitate leadership training and development initiatives to strengthen managerial capability.
  • Conduct exit interviews and analyze onboarding and engagement feedback, sharing insights with leadership.
  • Promote engagement strategies that support organizational culture and business results.
  • Interpret and ensure consistent application of HR policies and procedures.
  • Stay current on U.S. and Canadian employment legislation to ensure compliance and minimize risk.
  • Support the recruitment process for retail roles, including review and approval of job requisitions and offer documentation.
  • Partner with hiring managers to enhance recruitment strategies and candidate experience.
  • Collaborate with HR and recruiting teams to support competitive hiring and retention strategies.
  • Assist field teams in building talent pipelines through networking and employer branding efforts.
  • Participate in career fairs and talent outreach initiatives as a representative of the employer brand.

Retail Human Resources Manager Qualifications:

  • Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • Professional HR certification (e.g., SHRM or HRCI) preferred.
  • 5–7 years of experience in an HR business partner or generalist role, preferably supporting multi-site operations.
  • Strong working knowledge of U.S. federal, state, and local employment laws; experience with Canadian labor laws is a plus.
  • Experience with HRIS platforms preferred.
  • Proficiency in Microsoft Office tools, including Outlook, Teams, PowerPoint, and Excel.
  • Retail or multi-unit operational experience preferred.

Job Tags

Work at office, Local area,

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