Job Description

Power Up Your Career with Makita USA!!!

At Makita USA, we believe our employees are the driving force behind our success. That’s why we offer a competitive and comprehensive benefits package to support your health, financial well-being, and professional growth. When you join Makita, you become part of a dynamic, innovative, and team-oriented culture that values hard work and dedication.

Makita is a worldwide leader in the professional power tool industry. Over the past 100 years, we have built a reputation for using the finest raw materials, the most advanced manufacturing equipment, and the most rigorous quality testing in the industry. Headquartered in La Mirada, CA, Makita U.S.A., with offices in Reno, NV, Wilmer, TX, and Flowery Branch, GA, has brought Makita's best-in-class engineering advantage to professional power tool users in America since 1970.

Makita is a worldwide leader in the professional power tool industry. Over the past 100 years, we have built a reputation for using the finest raw materials, the most advanced manufacturing equipment, and the most rigorous quality testing in the industry. Headquartered in La Mirada, CA, Makita U.S.A., with offices in Reno, NV, Wilmer, TX, and Flowery Branch, GA, has been bringing Makita's best-in-class engineering advantage to professional power tool users in America since 1970.

Job Summary : The Retail Sales Representative will oversee store management relationships for each account, facilitate indirect sales, development, and growth, develop product training programs, and act as the primary contact for problem resolution for assigned stores.

Salary: $55,000 - $65,000 per year

*Candidates must reside in or near Los Angeles, CA*

Essential Job Duties (60% of the time):

• Responsible for the face-to-face interaction with an assigned group of store personnel, including the Store Manager, D25, District Managers, Department Head, D25 Associate, and Merchandise Execution Team.
• Work in aisles to steer customers to Makita products, answer customer questions, and assist in picking out the right tool solution for their problem.
• Responsible for the sales growth at each assigned store by developing and implementing strategic merchandising sales plans and executing against them to obtain growth in topline sales as well as market share.
• Create and maintain monthly reports indicating growth and the ability to track and analyze data to ensure targets are achieved.
• Perform tool demonstration events and training events in stores to drive sales and mind share of Makita products.
• Grow Shelf Share by negotiating opportunities for incremental merchandising space with regional, district, or store-level management.

Other Duties (40% of the time):

• Stock shelves with products from the overhead.
• Responsible for displaying maintenance and POP materials for customer educational interaction and product promotions
• Assist the department in the resolution of any retail consumer issues relating to quality or exceptions of product specifications.
• Maintain relationships and negotiations with the Merchandising Execution Team to ensure all products are merchandised and restocked according to the plan-o-gram for each store.
• Train and keep customers and store personnel informed on products and promotions.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Skills Required:

• Sales professional with discipline and solution-selling skills.
• Ability to build relationships to gain customer loyalty and penetrate accounts within the market.
• Strong customer service skills with an ability to successfully cold call new and potential customers.
• Possess excellent communication and interpersonal skills.
• Ability to communicate at all levels of the retail organization within assigned stores.
• Strong negotiating skills.
• Must have effective problem-solving abilities.
• Expected to have excellent organizational skills, as well as planning, project management, and time management Expertise
• Ability to work from remote sites.
• Must have a working knowledge of Microsoft Office.

Supervisory Responsibility: This position has no direct supervisory responsibilities.

Travel: 30% of travel is required for meetings, training seminars, trade shows, and end-user presentations.

Education and/or Experience Desired:

• Retail merchandising experience within the construction industry.
• Bachelor’s Degree in sales, marketing, or related discipline.
• High School Diploma or equivalent required.
• Valid Divers License with a safe driving record.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions required to regularly use hands to finger, handle, or feel; reach with hands and arms; and talk or hear Continuously bend over to place boxes (15-50 lbs.) on lower and upper shelves in the stores required to regularly stand; walk; and stoop, bend or reach above head.
• Required to frequently sit.
• May be required to occasionally lift, push, or pull up to 30 - 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth.
• Perception and ability to adjust focus.
• Ability to use power hand tools weighing up to 35 lbs.
• Able to ascend and descend stairs.
• Continuously reach out to sort miscellaneous items.
• Physically and mentally able to work in an environment that may be subjected to strict deadlines and multiple projects.
• The employee must be able to safely operate a moving vehicle.
• May be subject to overtime as required.

Our Benefits Include:

🔹 Health & Wellness

• Medical, Dental, and Vision insurance options after 30 days of employment
• Flexible spending accounts (FSA) & Health Savings Accounts (HSA)
• Employee assistance program (EAP) for mental health and well-being
• Paid subscription to Headspace and 5 other members of your choice

💰 Financial Security

• Competitive pay & performance-based incentives
• 401(k) retirement plan with company match
• Basic Term Life insurance is 100% company paid
• Long term Disability Coverage 100% company paid
• Disability Coverage
• Voluntary Coverage: Critical illness, accidental, hospital indemnity, whole life and supplemental life plans.

⏳Work-Life Balance

• Paid time off (vacation, sick leave, and 13 paid holidays)
• Employee discounts on Makita tools and accessories - because we know you love quality tools!

🚀Career Growth & Development

• Training programs (if posting for sales add)
• Tuition reimbursement
• Internal promotion opportunities
• Collaborative, innovative work environment

Join Makita USA and power up your career with a company that values innovation, teamwork, and excellence !

📢 Explore Opportunities & Apply Today!

Disclaimer:

This description is based on management's assessment of the requirements and functions of the job as of the date this description was prepared. It is a general guideline for managers and employees, but it does not intend to be an exhaustive list of all of the elements of the job. Management reserves the right to modify the description at any time, or to vary the duties and responsibilities of the job on a temporary or indefinite basis to meet production, scheduling, or staffing needs.

Equal Opportunity Statement:

The Company is an equal opportunity employer and makes employment decisions based on merit. Company policy prohibits discrimination based on race, color, creed, sex, religion, marital status, age, gender, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, veteran status, military service, pregnancy, childbirth or related medical condition, genetic information, medical (including genetic characteristics or cancer diagnosis), actual or perceived sexual orientation, or any consideration protected by federal, state or local laws. All such discrimination is prohibited. Additionally, the Company will provide registered domestic partners with all rights and benefits as required by Law. The Genetic Information Nondiscrimination Act of 2008 (GINA) prohibits employers from requesting or requiring genetic information of an individual or a family member of the individual. The Company is committed to complying with all applicable laws and providing equal employment opportunities.

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