Job Description

Scheduler & Administrative Coordinator

About Us

At Joyfully Learning and The Greer Meister Group, we believe that kids learn best when they’re having fun. With a focus on academic independence, we provide our students with an unparalleled level of support and engagement through one-on-one tutoring and executive functioning coaching. We meet each child where that child is, and we connect learning to each child’s specific interests. We make sure that every child we work with is heard and respected and that parents are empowered to advocate for their children’s learning needs.

We believe in joy in learning and that there’s nothing more fulfilling than to see a child have an “Aha!” moment when they make an educational breakthrough. The people on our team have diverse interests and pursuits, and we work hard to maintain a culture where we support each other’s work both at our company and outside of our company. Whether it's through dance, drawing, storytelling, baking, or something entirely new, our teammates are empowered to bring their passions and pursuits to their work on our team to help our students succeed.

About the Role

We are looking to add a part-time Scheduler & Administrative Coordinator to our team. The Scheduler & Administrative Coordinator plays a vital role in managing student and tutor schedules; finding the best tutor or coach for each of our students; communicating with tutors, clients, and our administrative team; research; and keeping systems running smoothly by supporting our leadership team. The Scheduler & Administrative Coordinator works closely with our Program Coordinator and our Tutoring Team Lead and acts as our team's primary scheduling support.

While this is a primarily remote position, it requires being available in person in NYC a few days per quarter for meetings and team events.

What you’ll be responsible for:

• Matching new students with tutors and executive functioning coaches on our team 
• Creating and managing tutor schedules based on student and tutor/coach needs
• Maintaining clear and consistent communication with tutors/coaches, clients, and our administrative team
• Supporting the tutors/coaches, administrative team, and leadership by keeping systems operating smoothly, including identifying pain points and researching and proposing improvements
• Learning from and sharing your knowledge with other members of our team
• Other administrative tasks as-needed at the request of the administrative team and leadership

What we’ll love about you:

• You are able to be a dedicated and present part of a team, even when working remotely.
• You have extraordinary organization, time-management, and project-management skills.
• You pay meticulous attention to detail and have excellent communication skills.
• You can work independently and have prior experience working remotely without moment-to-moment supervision.
• You pride yourself on your flexible thinking and your ability to plan and prioritize tasks.
• You work well in a seasonal business where there are periods of relative quiet and periods of higher work volume.
• You have strong executive functioning skills that allow you to feel confident and capable with keeping multiple tasks moving forward concurrently. 
• You’re a puzzle-solver who doesn’t get overwhelmed by tasks that require making decisions based on multiple, hierarchical criteria.
• You are a team player, and you are fulfilled by supporting our tutors/coaches, administrative team, and leadership.
• You believe in bringing all of your skills and expertise to our work to raise up your colleagues and help our company grow.
• You have compassion, empathy, and enthusiasm for working with educators and families to make a meaningful difference in kids’ lives.
• You have a desire to learn new skills, and you strive to always be learning and growing.
• You believe in our mission of being neurodiversity-affirming, using a strengths-based approach, and that kids learn best when having fun.

What you’ll love about us:

• We offer flexible scheduling that works with your daily life.
• We have two shift options available, and you can choose the one that works best for you: 9:30-2:30pm or 11am-4pm ET.
• We offer competitive compensation. 
• We are a team of kind, supportive, and caring individuals who learn and grow together.
• We are a family-first organization, and we believe our team does best when given the time they need to focus on their families.
• We are dedicated to a strengths-based, neurodiversity-affirming approach.
• Our team comes from a diverse variety of backgrounds, and we love supporting each other’s work outside of Joyfully Learning & The Greer Meister Group. We have members of our team who are authors, scientists, journalists, visual artists, dancers, actors, private and public school teachers, college professors, and more.

Requirements:

• Associate’s Degree (or higher)
• 25 hours of weekly availability with reliable phone and internet access
• Choose between two shift options: either 9:30am-2:30pm OR 11am-4pm ET Monday-Friday
• Understanding that vacation time will not be granted from 8/1-9/15 each year because it is our peak fall scheduling season and the period of highest demand for this role
• Availability to be in NYC at least 3x/quarter for meetings and team events
• Either previous experience in a Scheduler role in which you successfully managed highly complex scheduling – OR – Executive Assistant or Program Coordination experience that required managing multiple calendars, schedules, and logistics (eg. transportation, researching and booking venues, planning routes and travel times)
• Adept with GSuite (gmail, docs, sheets, calendar) and Zoom
• Ability to communicate clearly and concisely in writing

Pay: $20 - $22 an hour commensurate with experience

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