Job Description

Position Overview: We are seeking a reliable and proactive  Scheduling Assistant to join our team. In this role, you’ll be the organizational backbone of our operations—responsible for scheduling tree work, managing crew schedules, and ensuring that our tree service jobs are planned efficiently and run smoothly. This is a fast-paced position that requires excellent communication skills, time management, and a client-first attitude.

Key Responsibilities:

• Process approved estimates into work orders
• Schedule and confirm work dates with clients
• Assign correct equipment and/or crew to the appropriate jobs
• Communicate with clients regarding scheduling changes, arrival times, or service details
• Input and update job information in scheduling software or CRM system
• Work closely with the sales team, arborists, and field crews to ensure clarity and efficiency
• Work with Permitting Department to ensure harmonious scheduling
• Answer office phones and forward calls to the appropriate person
• Assist with scheduling arborist appointments
• Provide additional admin support to management, as needed.

Qualifications:

• Previous experience in scheduling, dispatching, or administrative support preferred
• Excellent organizational and multitasking skills
• Strong communication and customer service abilities
• Comfortable using office software and scheduling tools (e.g., Outlook, Salesforce, Google)
• Ability to remain calm and efficient under pressure
• Knowledge of the tree care industry is a plus but not required

Work Environment:

Office-based, working closely with the administrative team. Our office is an open floor plan, fast paced environment with information changing minute to minute. Candidates must be comfortable with complex changes and have the capacity to change and adjust creatively and quickly.

Job Type: Full-time

Job Tags

Similar Jobs