The Field Care Manager, Behavioral Health 2 assesses and evaluates members’ needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Field Care Manager, Behavioral Health 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.
This position will be based from a home office and will travel 15-20% of the time, to an assigned area in Wayne or Macomb County, to conduct in home visits with Medicare/Medicaid members.
Must reside in Michigan with the ability to drive to Wayne or Macomb Counties .
The Social Worker Field Care Manager employs a variety of strategies, approaches, and techniques to manage a member's physical, environmental, and psycho-social health issues.
Position Responsibilities:
• The Social Worker Field Care Manager will be responsible for managing a case load and completing assessments with members in their home or community-based setting, as well as telephonically.
• Provides clinical support and guidance, collaborates with ICT participants to support members with medical complexity.
• Help develop and coordinate care plans ensuring that patients receive appropriate services to manage their health needs effectively. Addressing barriers to health care and advocating for optimal member outcomes.
• Will review, assess, and complete medical attestations and clinical oversights.
• Ensures members are receiving services in the least restrictive setting to achieve and/or maintain optimal well-being by assessing their care needs.
• Develops and modify Individual Care Plan and involve applicable members of the care team in care planning (Informal caregiver, coach, PCP, etc.).
• Focuses on supporting members and/or caregivers utilizing an interdisciplinary approach in accessing social, housing, educational and other services, regardless of funding sources to meet their needs.
• Primary point of contact for the Interdisciplinary Care Team (ICT) and shall be responsible for coordinating with the member, ICT participants, and outside resources to ensure the member’s needs are met.
Required Qualifications:
• Licensed Bachelor's prepared Social Worker or continuous active limited social worker license with intent to obtain full licensure.
• Minimum of 2 years of post-degree clinical experience in behavioral health setting
• Michigan State licensure in field of study
• Must reside in the state of Michigan
• Ability to travel to region-based facilities and homes for face-to-face assessments
• Experience working with the adult population, disease management.
• Knowledge of community health and social service agencies and additional community resources
• Exceptional communication and interpersonal skills with the ability to quickly build rapport
• Ability to work with minimal supervision within the role and scope
• Ability to use a variety of electronic information applications/software programs including electronic medical
records
• Excellent keyboard and web navigation skills
• Intermediate to Advanced computer skills and experience with Microsoft Word, Outlook, and Excel
• Ability to work full-time (40 hours minimum) Mon-Fri
• This role is part of Client's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits
• Valid driver's license, car insurance, and access to an automobile
• Must have a separate room with a locked door that can be used as a home office to ensure continuous privacy while you work
• Must have accessibility to high-speed DSL or Cable modem for a home office (Satellite internet service is NOT allowed for this role); and recommended speed for optimal performance from client At Home systems if 25Mx10M
• Additional information: This role is considered patient facing and is part of client/Senior Bridge's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
Preferred Qualifications:
• Licensed Master's prepared Social Worker (LMSW/LCSW)
• Experience with in-home assessment and care coordination
• Experience with health promotion, coaching and wellness
• Experience with Medicaid Long Term Care
• Previous managed care experience
• Bilingual- Spanish, Arabic or Chaldean Neo-Aramaic
• Motivational Interviewing Certification and/or knowledge
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