We are partnered with an award-winning architecture studio with offices in NYC to secure a Director of Operations & Project Management. This is a senior-level role overseeing the day-to-day and long-term health of the business - ensuring the studio runs efficiently, profitably, and is set up for continued growth.
You'll work directly with the owner, owning all core operations including financial systems, staffing, vendor relationships, contract management, and project oversight. You'll also serve as a central coordination point across active projects - tracking timelines, deliverables, and resourcing to keep everything running on schedule.
What you'll own:
Operations & Resourcing
Design and refine core systems, workflows, and internal tools
Manage staffing plans, project schedules, and internal resource allocation
Oversee software licenses, subscriptions, and IT support/vendor relationships
Coordinate contracts, RFQs, legal documentation, and office certifications
Build scalable infrastructure that supports firm growth
Project Oversight
Act as project manager across a range of active efforts - tracking timelines, deliverables, and resource needs
Coordinate across internal teams and external consultants to align schedules and expectations
Flag scope issues early and help keep communication and execution clear across all phases
Ensure deadlines, budgets, and client touchpoints are being met firm-wide
Finance & Business Ops
Lead forecasting, budgeting, invoicing, and cash flow management
Track project profitability and ensure financial visibility across the studio
Own all billing cycles, vendor contracts, and compliance tasks
Manage relationships with accountants, banks, and insurers
Lead annual tax prep, financial reporting, and insurance renewals
Implement or improve tools to track fees, staffing costs, and KPIs
Strategic & Leadership Support
Partner with the Principal on annual business planning and BD strategy
Identify growth opportunities-operationally, financially, and within new service offerings
Lead special projects around firm expansion, process innovation, or market entry
What we're looking for:
8+ years of experience in finance/ops/project delivery roles-ideally in an architecture, design, or professional services firm
Deep understanding of project-based financials (hourly billing, phased fees, reimbursables, consultant markups, etc.)
Skilled in building systems and scalable processes-comfortable working both high-level and hands-on
Familiarity with tools like QuickBooks Online, Monograph, Asana, or similar
Great communicator who brings clarity, accountability, and structure to a fast-paced studio
Passion for supporting creative teams and helping a design-focused firm thrive
Comp & Benefits
Competitive salary + biannual performance bonuses
Generous PTO and holidays
401(k) with company match
Healthcare benefits
Design-forward work environment with a collaborative, inclusive team
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