Job Description:
Ideal:
· Experience of managing complex system data updates.
· Knowledge of CMDB, APM and asset management databases and relevant challenges.
· Understanding of ITIL and ITSM processes.
· Experience of data modelling with CSDM in ServiceNow for a broadcast / media production organisation.
· Experience of managing asset audits.
Skills / Experience Required
Essential:
· Action driver with excellent organisational skills.
· Clear communicator, able to express progress in multiple formats to suit different audiences.
· Excellent stakeholder manager, able to engage the audit & config delivery teams as well customers of the data and other key stakeholders.
· Analytical thinking & problem solving. Able to reframe challenges and find innovative solutions to problems.
· Strong data modelling / data analysis understanding.
· Understanding of challenges associated with large data updates.
...Role Description: Conducts project initiation activities to identify current and future state requirements. Works with business and Information Systems staff to determine needs and produce Requirements Definition document that completely and clearly defines the...