Job Description

Who we are:

Narrative ( is a fast-growing digital video advertising agency with a wide range of e-commerce clients. After starting out in 2019, we are working with some of the biggest consumer brands. As we grow rapidly, we are looking for more talented people to join our team.

What we do:

We produce and rigorously test hundreds of video ads for our clients to support their marketing efforts on social media channels such as Facebook, Instagram, TikTok, Youtube, and more. Many of the biggest direct-to-consumer rely on our team to drive their business growth.

Who we are looking for:

The Account Manager serves as the primary leader and liaison between Narrative and its high-profile clients, driving strategic initiatives to meet client objectives and foster business growth. This role requires a blend of strategic thinking, relationship management, and leadership to deliver impactful, business-driving creative solutions.

The ideal candidate is a sharp, curious, affable, and results-driven team leader with deep experience in digital paid media. They thrive in client-facing environments, bringing strategic insight and warmth to every interaction, and are eager to guide both Narrative and its clients toward measurable success.

What you’ll do:

• Lead accounts to success in both creative and strategic aspects.
• Understand clients, their businesses, their category, and their competition.
• Manage and grow relationships with clients.
• Manage timelines and deliverables with respective peers and stakeholders.
• Partner with our campaign team to drive optimal results for our clients.
• Act as the main point of contact for assigned accounts and act as a problem solver.

What you’ll need:

• A minimum of 4-6 years of marketing and communications experience.
• Proven experience driving digital marketing and communication excellence.
• Proven client services leadership experience.
• Understand the basics around digital marketing and ready to learn more.
• Demonstrated skills in relationship management, cross-group collaboration, and conflict management.
• Self-starter, comfortable working in a fast-paced, growing environment.
• Ability to think creatively and strategically

Industry

• Marketing & Advertising

Salary Range

• 80-110k a year

Location

• In office

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