Shop Director – New York Flagship
Temple St. Clair | New York, NY | Full-Time | On-Site
Founded in Florence and based in New York City, Temple St. Clair is dedicated to the pursuit of beauty through fine jewelry. Each jewel is crafted by master goldsmiths, blending art, history, and nature in timeless design. The Maison’s flagship boutique in New York embodies this spirit - intimate, luminous, and devoted to the art of living beautifully.
Base Salary - $120,000 with total earnings commensurate with experience and may include a discretionary performance-based bonus.
About the Role
We are hiring a Shop Director to lead our New York flagship — an intimate, luxury environment devoted to the art and culture of high jewelry. The primary mandate of this role is client acquisition: prospecting, cultivating, and converting new High Net Worth clients — across the NY Tri-State region, nationally, and internationally — through elevated clientelling, private appointments, bespoke storytelling, and VIP experiences.
The candidate will also lead, coach, and elevate a small, talented team of Client Advisors — driving sales, ensuring refined hospitality, consistent standards, and exceptional performance.
Core Focus: Client Development & Leadership
• Prospect and acquire new HNW clients across NYC, Tri-State, nationally, and internationally through networking, referrals, partner channels + private introductions
• Lead and personally host elevated private appointments (in boutique, offsite, virtual) to drive conversion and long-term loyalty
• Curate bespoke client journeys, including exclusive previews and VIP experiences to deepen emotional connection and repeat purchase
• Maintain precise CRM discipline to identify opportunity, drive frequency, and maximize lifetime client value
• Promote a culture of teamwork, high standards, continuous learning, and professional growth
• Provide regular qualitative insights to HQ on client behavior, sales trends, and operational needs to inform strategy and buying
• Add meaningful value to the client experience through fluency in culture, the arts, and the New York creative landscape
• Develop, coach, and elevate Client Advisors in true luxury clientelling — modeling preparation, hospitality, discretion, and follow-through
• Architect a boutique culture where client development is proactive, strategic, and consistent — not transactional
Qualifications
• 5+ years luxury retail leadership (fine jewelry strongly preferred)
• Proven success acquiring and developing HNW clientele
• Deep fluency in VIP clientelling and relationship-based selling
• Strong leadership presence; excellent communication and discretion
• High taste level and appreciation for art, craftsmanship, and design
• CRM familiarity and disciplined client development practices
Application Instruction:
Please share your top 3 client development tactics with resume and Email to fbellina@templestclair.com and jharbage@templestclair.com.
Temple St. Clair is an equal opportunity employer. We value curiosity, creativity, and the pursuit of excellence in everything we do.
...About the Role: Stratix is seeking a reliable and customer-focused Driver to join our logistics team. In this role, youll be responsible for local deliveries and pickups using a company box truck, ensuring timely and safe transport of products between Stratix facilities...
Stone West is the premier decorative stone supplier located in the beautiful coastal community of Ventura, California. Stone West offers exquisite and one-of-a-kind stone from all over the world. We proudly serve a sophisticated clientele with a refined aesthetic from ...
...Tarvos Talent is looking to hire an Asset Management Associate. Youll play a pivotal role in... ...~ Bachelors degree in Finance, Real Estate, Economics, Business, or a related field... ...experience in asset management, real estate private equity, investment banking, or a similar...
...Midland / Odessa, TX ???? Independent Contractors Needed Midland/Odessa Delivery Routes AmeriShip Parcel Delivery is expanding in Midland/Odessa, TX and is hiring Independent Contractors for local package delivery, Monday through Saturday . About the Work...
...Position Summary Setpoint Systems is seeking a strategic and operationally minded Chief Financial Officer (CFO) to lead our financial and administrative departments during a period of rapid growth . This executive-level role serves as the chief financial officer...