Job Description

IT and Data Science Manager

Location: Fort Wayne, IN - In-Person

We move the freight. You shape the network. Together, we elevate logistics. Step in with your IT/Data Science management skills and keep our digital wheels turning.

As an IT and Data Manager , you will be leading, and monitoring your team of IT & Data Specialists and the service they provide. You will also work on software development and engineering projects. You will oversee the smooth running of company technology systems and programs whilst ensuring users get maximum benefits from them. .

At Circle Logistics, we’re one of the fastest-growing 3PLs in the nation, built on No-Fail Service, Personalized Communication, and Innovative Solutions. Every truck we dispatch, every customer we support, and every win we celebrate relies on strong IT performance behind the scenes. If you’re ready to make a direct impact, work with great people, and be part of a company that recognizes and rewards excellence, we’d love to meet you.

What You’ll Do

• Ensure top quality IT support is given to our Admin & Operations team.
• Project manage all active IT projects through completion.
• Maintain goal tracking for IT projects and ensure successful program implementation.
• Order replacement hardware or new software needed for operations.
• Create new IT processes to improve efficiency and customer service.
• Oversee the daily performance of computer systems and networks.
• Manage software development and engineering projects.
• Contribute to planning meetings around IT and building needs.
• Attend necessary management meetings and provide insight to IT needs.
• Implement the rollout of new applications or updates.
• Train and develop your IT Specialists who report to you.
• Managing server network and ensuring consistent up time.
• Complete special projects as assigned.

What You Need Experience

• 3-5 years of work experience in customer service, operations, data entry, call center, IT/Network Helpdesk or logistics required.
• Above average proficiency in Google Suite Apps and Administration; Microsoft Office (vlookup, pivot tables, reports) is required.
• Associates or Bachelor’s degree preferred.
• Demonstrated experience with intermediate PC Helpdesk, VOIP deployment and support, and Networking setup and administration is required.
• Experience using hand tools and light power tools to assemble and set up furniture and display mounts is strongly preferred.

Skills

• Must have strong attention to detail and ability to follow directions through to completion.
• Ability to prioritize, balance, and organize information while completing multiple tasks.
• Excellent written and verbal communication skills.
• Excellent teamwork skills.
• Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
• Ability to work a flexible schedule including nights, weekends and holidays as business needs dictate.

Education & Certifications

• CompTIA A+ Certification preferred.

Technical Tools

• Above-average proficiency with Google Suite (Admin + Apps)
• Microsoft Office (VLOOKUP, pivot tables, reporting) preferred

What We Offer

• Comprehensive health, dental, and vision coverage
• Professional growth within a rapidly expanding national logistics company
• A fast-paced, collaborative, and creative work environment where your ideas matter.

Physical Requirements

The physical requirements listed below represent the general expectations for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to perform tasks that may require close vision, distance vision, peripheral vision, depth perception, and adjusting focus, with or without corrective lenses .
• Ability to move about the workspace, including periods of walking or other mobility as needed.
• Ability to remain seated for extended periods (generally up to 8 hours), as required by the role.
• Ability to reach, bend, stoop, push, and/or pull, and to lift or move items generally up to 35 pounds , and occasionally up to 40 pounds , as part of regular job duties.

Work Environment

The working conditions described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made as needed.

• Primarily an indoor office environment, with occasional participation in company activities or events that may occur outdoors.
• Work schedules may vary and could include evenings, weekends, holidays, or extended hours based on business needs.
• While most duties occur in a climate-controlled environment, occasional exposure to outdoor weather (heat, cold, etc.) may occur during support of company activities.
• Noise levels in the work environment typically range from moderate to loud.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.

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