Luxury Retail Associate Job at Adecco, Calabasas, CA

NkNzUDlQT2l4QTBmbTFqdDRDbnBRWlhZcnc9PQ==
  • Adecco
  • Calabasas, CA

Job Description

Working with one of my top luxury jewelry clients hiring for a few very experience Luxury Boutique Retail Associates. This will be a permanent hire who if all goes well will work ongoing - MUST have weekend availability both Saturday and Sunday, and you will be given a weekday as well.

Base hourly pay plus opportunity to receive commission, which you will learn more about in later stages of the interview process.

This role will be based near CALABASAS CALIFORNIA- FULLY ONSITE . There will be a training when you start for 1 week in Brooklyn and then in NYC.

The ideal background will be someone who has worked with luxury jewelry/accessories or was a high end personal shopper with a top well known brand or large department store . IF YOU HAVE YOUR OWN BOOK OF CLIENTE- HUGE PLUS!!

JOB DESCRIPTION:

The Retail Ambassador/Associate achieves and exceeds sales targets as directed by management and proactively develops his/her client portfolio. He/she ensures a unique client experience throughout all touch points. He/she is also an active participant in the daily operations of the boutique.

KEY RESPONSIBILITIES

Sales Achievement:

  • Consistently achieve and/or exceed the monthly sales target, as directed by management.
  • Ensure that each client receives outstanding and exceptional customer service by providing a friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of Customer Service before, during and after sales client
  • This includes after sales clients if a brand after-sales dedicated area/staff is not available
  • Adapt approach according to the client needs and motivations
  • Negotiate and handle objections with ease
  • Assist and support after sales clients in accordance with Maison values. Act as a referent and provide recommendations that will provide an exceptional client experience
  • Remain current on industry news and competitor

Client Relationship Management:

  • Cultivate new and existing client relationships through exceptional service and other Maison-specific CRM initiatives, partnering with Management to develop a plan for their clients and prospects
  • Consistently and accurately capture client data for follow-up and relationship building, effectively utilizing the tools that are available
  • Appropriately resolve client issues/concerns and escalate as needed to Management
  • Partner with Management to develop a plan to support, and participate to, in-store and offsite events and networking

Daily Boutique Operations:

  • Understand and comply with all security and operational policies and procedures for the Group, Maison and boutique
  • Assist with daily set-up and breakdown of the boutique, and communicate on any maintenance issues
  • Assist in the merchandising and daily maintenance of displays and back-stock
  • Actively participate in daily and annual inventories and cycle counts to prepare and ensure a successful audit
  • Assist with special projects, as needed (i.e. price changes, supporting back-office responsibilities, etc.)

REQUIRED EXPERIENCE:

  • College degree preferred
  • Must be able to work Saturday and Sunday consistently in addition to one weekday.
  • 2 to 5 years of previous experience in luxury retail.
  • Ability to work in a fast-paced retail store environment
  • Computer and internet Savvy
  • MS Office experience required, SAP knowledge preferred
  • Additional language skills are a plus
  • General knowledge of timepiece movements, are preferred
  • Excellent interpersonal and communication skills are required
  • Strong understanding of Customer Service needs and Customer (internal and external) priorities
  • Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision
  • Being a genuine Ambassador
  • Uphold the luxury brand's image by maintaining professional demeanor at all times and be an Ambassador for the Brand
  • Self-Starter with Team-Player approach
  • Must be available to work retail hours including weekends and to travel for trainings, client events, conferences

Job Tags

Hourly pay, Base plus commission, Permanent employment, Sunday, Saturday, Weekday work,

Similar Jobs

Habitat

Community Association Manager Job at Habitat

 ...The Community Manager is accountable for all property operations. The purpose of the Community Manager is to effectively manage and coordinate team members, activities and available resources in order to accomplish property objectives as set forth by the Regional Manager... 

Seneca Resources

Call Center Customer Service Representative Job at Seneca Resources

 ...Position Description: Tax Compliance Call Center Agent (Remote) Objective: Professionally and courteously serve customers by handling inbound telephone calls related to Individual and Business tax compliance, delinquency, and general inquiries. Candidates should be... 

St. John Knits

Ecommerce Manager and SEO Specialist Job at St. John Knits

 ...The E-Commerce Manager & SEO Specialist is responsible for overseeing the strategy, management, and optimization of the companys online stores, ensuring a seamless, user-friendly experience that drives sales and organic traffic growth. This role combines hands-on management... 

CRC Group

Commercial Lines Underwriter Job at CRC Group

 ...Job Profile Summary ~ Markets, identifies, solicits, and arranges appropriate insurance coverage for clients by accessing markets. Responsibilities includes but not limited to underwriting new and renewal business, approving policy changes, developing staff, maintaining... 

RMA Texas Public Schools

Distance Learning Teacher Job at RMA Texas Public Schools

 ...various computer software programs. Ability to record lessons on Canvas and broadcast to other locations. Preferred experience working with at-risk students. Effective communication with parents, students, and staff. Skilled in managing students from diverse...