Manager Variety Entertainment Job at Norwegian Cruise Line Holdings Ltd., Miami, FL

NkN3SzlmNmp4Z2tmbkZqazVTbmxTWm5mcmc9PQ==
  • Norwegian Cruise Line Holdings Ltd.
  • Miami, FL

Job Description

JOB SUMMARY

Understanding premium and luxury brand, domestic and international demographics on global itineraries for 7-day, Extended Journeys, Grand Voyages and 180-day World Cruises. Providing a variety of high caliber Guest Entertainer (GE) talent for OCI & RSSC guests with the goal to exceed guests' expectations while striving for high guest satisfaction scores. Providing managerial direction with agents, entertainers, and onboard Ship's Management for the onboard entertainment program.

DUTIES & RESPONSIBILTIES

  • Audition, hire, and schedule diverse high-caliber GE (comedy, instrumentalists, classical, contemporary, vocalists, multi-person acts) for OCI and RSSC, ensuring they meet brand standards and interact with guests effectively.
  • Create and adjust GE programming by building and updating the GE grid, rotating entertainers every 7-12 days based on global itineraries.
  • Manage an annual operations budget exceeding $5 million, monitoring spending, resolving discrepancies, and seeking cost-saving opportunities.
  • Process and approve all GE payroll invoices, including travel expenses and reimbursements.
  • Collaborate with talent agencies to source new and emerging talent and maintain relationships with existing agencies.
  • Review Voyage Reports and evaluations, maintain a database of guest satisfaction and feedback, and communicate with agents about performance improvements.
  • Train and mentor Specialists on entertainment operations and liaise with OCI and RSSC Onboard Revenue for GE stateroom blocks and special requests.
  • Address guest inquiries with OCI and RSSC Special Services and coordinate with various departments for Reunion Cruises, charters, and group requests.
  • Approve Folkloric and In-Port Performance requests, ensuring fees are appropriate, and maintain a global Folkloric Grid with ongoing research.
  • Conduct site inspections, attend entertainment showcases globally, and maintain communication with Ship's Management, Entertainment Managers, and assist NCL with GE-related requests as needed.
  • Perform other job-related functions as assigned.

QUALIFICATIONS

DEGREE TYPE: Bachelor's Degree

FIELD(S) OF STUDY: Theatre, Arts

EXPERIENCE:

  • Minimum 5 years' experience in the entertainment industries.
  • Onboard and/or shoreside cruise industry experience preferred.
  • Knowledgeable with premium and luxury brands, developing and implementing programming within Ent. Cruise Programs.
  • Experience with contemporary, national, international, and multi-generational entertainment, activities and creative programming.

COMPETENCIES/SKILLS

  • Must have experience in identifying quality talent for premium and luxury markets.
  • Ability to seek out new talent.
  • Ability to communicate expectations with agents and GEs and maintain professional rapport without compromising high brand standards.
  • Ability to think creatively.
  • Ability to work in a fast-pace, deadline driven environment.
  • Excellent negotiation skills.
  • Ability to effectively present information using professional public speaking skills and respond to Executives, Senior Management, groups, employees, clients and guests.
  • Ability to handle and maintain confidential information.
  • Computer literate and skilled to build grids, PPT, BOX and other related tools to improve efficiencies.
  • Must be organized, efficient and conduct business with integrity.

To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.

Job Tags

Similar Jobs

REMAX

Financial Analyst Job at REMAX

 ...improvements to enhance the quality and impact of FP&A activities. Qualifications & Skills Required: Bachelors degree in Finance, Accounting, Economics, or related field. Required: Minimum of 2+ years of experience in a Financial Analyst role, preferably within... 

Cornerstone Building Brands

Senior Maintenance Technician Job at Cornerstone Building Brands

**1st, 2nd and 3rd shifts available. **Level 1, II, III, and IV/Lead levels available. DUTIES AND RESPONSIBILITIES Provide multi-skilled maintenance/electrical support focused on customer service, quality, cost and productivity in a TPM and CI environment. Focused...

Scott Humphrey Corporation

Senior Project Manager Job at Scott Humphrey Corporation

 ...We are seeking an experienced Senior Project Manager to join a growing construction team in San Antonio, TX. This role is ideal for...  ...a proven track record of managing residential, multi-family, or living-focused projects from planning through closeout. You will lead project... 

PAIGE

Keyholder (Fashion Island) Job at PAIGE

 ...hometown of Los Angeles. Every style we create is wear-tested, and tested again. We are completely obsessed with designing pieces you'll live in-jeans that go from morning to moonlight; the perfect pair that works like a charm, always; pieces to help you stand tall in what... 

Georgia Southern University

Parking Services Monitor Job at Georgia Southern University

 ...Parking Services Monitor Job ID: 292547 Location: Statesboro, Georgia Full/Part Time: Full Time Regular/Temporary: Regular...  ...harsh conditions due to extreme temperature or inclement weather. Background Check ~ Standard + DMV To apply, visit...