Job Description

Mural Group is a startup focused recruiting firm partnering directly with one of the top VC backed startups in Austin. This client is a Series A marketplace company founded by former startup operators with ground level experience at one of the fastest growing startups of all time.

About the Role:

As an Operations Manager, you'll own and scale multiple territories across the United States, modeled after Uber's early Operations Manager and General Manager roles. Working in-person from our Austin office, you'll have complete P&L responsibility for your territories and serve as the driving force behind our expansion. You'll collaborate face-to-face with leadership and cross-functional teams as the CEO of your territories, responsible for everything from growth to profitability.

This is an opportunity to get in on the ground floor with with one of the fastest growing startups in the world. We are looking for high potential, low ego, problems solvers with an analytical toolkit and relentless determination.

Who you are:

• 5-7 years of experience with a track record of excellence in any of these backgrounds:
• Former consultants or bankers who want to build
• Early-stage startup operators who've worn multiple hats
• Former entrepreneurs with a versatile problem solving toolbox
• Problem-solver who can handle immediate issues while building scalable solutions
• Comfortable startup pace and workload
• Highly competitive with a burning desire to be great

What You'll Do:

• Full ownership of 5-15 territories (depending on size)
• Drive growth and profitability metrics
• Make strategic investment decisions and execute on them
• Launch and scale new markets
• Build and maintain relationships with customers and users of the marketplace platform
• Provide high-touch support while developing scalable solutions
• Prioritize effectively across multiple stakeholders
• Create processes that allow us to grow faster than our headcount
• Partner with our tech team to identify and solve scaling challenges
• Transform front-line insights into product requirements
• Identify the next burning problems beyond staffing that we can solve for dental practices

Qualifications

• Proven track record of excellence in a high-intensity role
• Outstanding problem-solving abilities
• Strong analytical skills for P&L management
• Exceptional communication and relationship-building capabilities
• Self-motivated with ability to thrive in ambiguous environments
• Demonstrated ability to build and optimize scalable processes
• High standards in everything you do - never satisfied with "good enough"

This role is not a fit for you if:

• You prefer receiving a set of tasks to complete vs. seeking out the most import problems to prioritize and solve.
• You're uncomfortable with ambiguity and rapid change
• You don't enjoy being on the phone
• You only want to work from home; this role is in-person in Austin, TX

What's in it for you:

• Mentorship in a "no ego" startup - Direct line to the CEO and Co-founder
• Competitive salary + equity
• Unlimited growth potential - expand your ownership and role through success
• Frequent trips to Amsterdam to collaborate with tech team and founders

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