Job Description

Position Overview:

The Partner Account Executive (PAE) plays a critical role in supporting the growth of Genetec’s Elite and Unified Elite Channel Partners, as well as Strategic and National Accounts. This role is responsible for partner enablement, business planning, and long-term success, ensuring partners are fully equipped to sell and support Genetec’s full solution portfolio, including security solutions, software, and SC SaaS offerings.

A key focus will be on driving adoption of SC SaaS, helping partners understand when and how to position it to end users, and overcoming common objections. Additionally, PAEs will play an active role in encouraging partners to utilize the Genetec Partner Portal, leveraging it as a resource for business development, deal registration, and product training.

Your day at a glance:

Elite, Unified Elite, Strategic & National Account Champion 

• Serve as the primary point of contact for assigned Elite, Unified Elite, Strategic, and National partners
• Develop and maintain strong relationships to drive brand preference and commitment to Genetec’s full solution portfolio
• Provide partners with ongoing business planning, forecasting in the CRM, and strategy development to drive long-term profitable growth

Driving Adoption of the Full Genetec Portfolio 

• Act as a trusted advisor to partners on the full Genetec product suite, ensuring they understand solution offerings, use cases, and differentiators
• Conduct business reviews to assess partner performance, identify growth opportunities, and develop strategies for expanding their adoption of Genetec solutions
• Encourage and guide partners on leveraging the Genetec Partner Portal for resources, deal management, and sales enablement
• Proactively support partners in positioning Genetec’s ecosystem of products, from security solutions to cloud-based offerings

SC SaaS Sales & Adoption Support 

• Educate partners on SC SaaS product offerings, value propositions, and competitive differentiation
• Coach partners on when SC SaaS is the right solution for end users and how to position it effectively within the broader Genetec portfolio
• Provide partners with objection-handling strategies to build confidence in selling SC SaaS
• Track and drive SC SaaS engagement, pipeline development, and closed deals as part of overall partner success

Partner Enablement, Training & Portal Utilization 

• Work closely with sales engineers, product marketing, and the LMS training platform to strengthen both personal and partner expertise on Genetec solutions
• Reinforce training through real-world application, including product demonstrations and ongoing coaching
• Guide partners through structured onboarding programs to accelerate their readiness in selling Genetec solutions
• Promote and support partner engagement with the Genetec Partner Portal for training, certification, deal registration, and marketing tools

Sales Engagement, Forecasting & CRM Utilization 

• Monitor and support partner sales pipelines, ensuring engagement and deal acceleration across all Genetec product lines
• Work with partners to create joint go-to-market strategies and business development initiatives
• Forecast and report all sales activities within the CRM, ensuring accuracy and visibility across the organization
• Actively track and report on SC SaaS adoption metrics while ensuring that broader solution sales are also growing

Territory Collaboration & ISR Mentorship 

• Work closely with Inside Sales Representatives (ISRs) to ensure smooth territory collaboration and alignment on partner engagement strategies
• When appropriate, provide mentorship and coaching to ISRs, supporting their professional growth and effectiveness in driving Certified Partner success

Seamless Cross-Functional Collaboration 

• Work closely with sales engineers, product marketing, bid support, and professional services to ensure partners have the necessary resources for success
• Facilitate communication between partners and internal teams to resolve issues, provide technical guidance, and drive new opportunities

Industry Engagement & Competitive Awareness 

• Attend industry conferences and partner sites to strengthen relationships and showcase Genetec’s leadership across security, SaaS, and cloud-based solutions
• Stay informed on the competitive landscape, identifying risks and opportunities for Genetec

Key Metrics for Success 

• Overall partner engagement and revenue growth across the full Genetec portfolio 
• SC SaaS adoption rate and number of partners actively selling it 
• Pipeline growth and closed deals across all Genetec solutions 
• Partner participation in training and enablement initiatives 

What makes you a great fit:

• 7+ years of experience in channel sales, security technology sales, SaaS sales, or partner enablement
• Proven ability to drive product adoption and enablement across a diverse partner network
• Strong knowledge of security solutions, SaaS models, and channel partner ecosystems
• Exceptional relationship-building and communication skills, with the ability to influence at all levels
• Experience tracking adoption metrics and sales performance using CRM tools
• Willingness to travel as needed for partner meetings, conferences, and industry events
• Proactive & Results-Oriented: Takes ownership of partner success across the full Genetec portfolio, including SC SaaS
• Strategic & Adaptable: Follows a structured sales framework but can adapt strategies based on partner needs
• Strong Influencer & Communicator: Can engage, educate, and inspire partners to sell Genetec solutions effectively
• Collaborative Mindset: Works seamlessly across multiple internal teams to ensure partner success

Let’s talk perks!

• Attractive compensation package with 401K match
• Training Tuition Reimbursement Program
• Work-life balance with a flexible working schedule

We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us!

Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.

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