Responsibilities:
Perform proactive and reactive break/fix service on HP and Xerox A3/A4 devices
Manage toner replacement, inventory, and recycling processes
Handle remote triage, fleet management tools, and data collection agents (FM Audit, Xerox CWW, HP Web JetAdmin)
Ensure device connectivity and accurate asset control across the fleet
Organize and adjust on-site inventory and auto-replenishment needs
Order toner/parts and support new device installations, moves, and decommissions
Administer and support customer print solutions (e.g., PaperCut MF)
Deliver an exceptional customer experience and provide ad hoc reporting on metrics and service insights
Requirements
Experience with printer repair; HP and Xerox certifications preferred (including A3/copier lines)
Familiarity with IT ticketing systems (ServiceNow and EA preferred)
Knowledge of 3rd-party print solutions (PaperCut MF preferred)
Strong attention to detail, follow-through, and analytical skills
Ability to obtain (or hold) a Top Secret government security clearance
Excellent communication skills, written and verbal
Professional attitude with a desire to learn and grow
Proficiency with Microsoft O365
Benefits
Competitive salary ($55,000 – $85,000) + profit bonus program
Medical, dental, vision, prescription, HSA, and FSA benefits
Company-paid life insurance and 401k matching
Paid time off plus additional days off
Supportive workplace culture
Are you detail-oriented, organized, and passionate about finance? Join our team as a Financial Processing Associate , where youll play a crucial role in ensuring the accuracy and efficiency of financial transactions. This position is perfect for individuals who thrive...
...you'll manage complex scheduling and coordinate travel while overseeing household and event logistics. The ideal candidate brings 3+ years of experience supporting high-level executives. Position Details: Location: Boston, MA Work Model: In Office Degree:...
...Haves: Intune expertise : Monitoring, software pushing, backend tool installation... ...to automation App deployment testing experience Desktop experience (physical and virtual... ...Insight Global is seeking an Intune Tester to join our largest financial services client...
...CEO Industrial Automation Business - Growth and Expansion Private Equity Our client is a highly profitable industry leader in a niche industrial automation sector with a history of product innovation and customer satisfaction. This entrepreneurial business serves...
Applied AI Data Scientist hackajob on-demand focuses on matching talented contractors like you with organisations seeking specific skills for their projects. We use our platform to connect you with exciting contract opportunities and discuss projects on behalf of the...