Service Performance Coach Job at Cobalt Search, Fayetteville, NC

NkNzRC9QZXR3d01UbWw3czV5THNSNVRmb3c9PQ==
  • Cobalt Search
  • Fayetteville, NC

Job Description

Ready to inspire a team to deliver their very best - every time?

Join a fast-growing home services business where values like integrity, respect, and continuous improvement are at the heart of everything they do. As Service Performance Coach, you’ll lead and develop a team of skilled technicians, working hands-on to help them grow their skills, boost performance, and deliver exceptional service in customers’ homes.

Why you’ll love it:

  • A people-focused leadership role with tangible impact
  • Directly shape the skills, mindset, and success of your team
  • Join a business with strong growth and career progression opportunities
  • Collaborative culture where great ideas are encouraged and acted on

What you’ll do:

  • Coach and develop technicians through ride-alongs, one-to-ones, and training sessions
  • Lead daily huddles to align the team and drive continuous improvement
  • Monitor and support operational KPIs, ensuring service excellence and customer satisfaction
  • Work closely with other service leaders to maintain consistency and share best practices
  • Help technicians problem-solve, improve efficiency, and deliver an exceptional in-home experience

What you’ll bring:

  • Experience leading and developing field-based technicians in a home services environment
  • Hands-on coaching skills, with a focus on behaviours that drive performance
  • Familiarity with operational KPIs and technician performance management
  • Strong interpersonal skills, empathy, and the ability to inspire others
  • Understanding of field service culture and the challenges technicians face

Location: Fayetteville, NC

Package: $90K–$125K + up to 20% bonus (pays out up to 24%) + 3 weeks’ vacation + benefits + strong career growth opportunities

Our client is committed to employment equity and encourages applications from all qualified individuals. All candidates will be considered without regard to race, gender, age, national origin, disability, or any other characteristic protected by law.

Every application will be reviewed by a real person and responded to.

Job Tags

Similar Jobs

Forge Search

Executive Director Job at Forge Search

 ...We are partnering with a mission-driven nonprofit organization to identify their next Executive Director. This role offers the opportunity to lead a well-established, statewide organization focused on improving health outcomes for children through strong community partnerships... 

Dropoff, Inc.

DFW Cargo Van Owner Operator Home Deliveries Job at Dropoff, Inc.

 ...Company Overview Dropoff is a same-day, last mile delivery service that enables businesses across industries to meet rising expectations...  ...Sunday - Wednesday ~ A registered, insured, and inspectedCargo van less than 10 years old (Full Size or Hi-Rise preferred, no... 

McGriff

Loss Control Specialist Job at McGriff

 ...years Health, Safety, & Environment (HSE) related experience. ~ Effective verbal and written communication skills. ~ Ability to travel up 25% if you live in the surrounding Denver Metro area. ~ Ability to work remotely from a home office. ~ Ability to complete... 

FSN (Freedom Search Network)

Transportation Manager Job at FSN (Freedom Search Network)

 ...transportation function in a fast-paced, customer-oriented environment, including selection of qualified drivers, routing, driving, safety, unloading, fleet maintenance, customer/driver relationships, and Department of Transportation (DOT) and Operating Company compliance.... 

Central DuPage Hospital

Patient Care Technician Medical Oncology Full Time Days Job at Central DuPage Hospital

 ...factors such as relevant work experience and internal equity. For...  ...mission to deliver world-class care. Here, you'll work alongside...  ...Center ~ Our unit cares for patients 18 years of age and older and...  ...Assistant, Emergency Medical Technician, or nursing school students...