Technical Support Engineer - Security Start Up Vendor! Paying up to $130,000 plus stock Job at StealthWatch, Miami, FL

N1NvTS92T3N3UUljbUZ2cTZTSHNTWmpmcmc9PQ==
  • StealthWatch
  • Miami, FL

Job Description

StealthWatch is excited to partner with an innovative, fast-growing Cybersecurity Start-up as the look to scale their team in their new Miami office. Due to their exciting growth plans this year, they are looking for a Technical Support Engineer to join the team and help them with their growing customer base.

Are you passionate about making a real impact in a company that truly makes a difference for it's customers?

Why You'll Love This Role:

  • Competitive Compensation: Between $110,000 - $130,000 base salary
  • Growth Opportunity: Work alongside an experienced leadership team, with a clear vision and growth strategy that offer lots of career progression opportunities.
  • Customer Interaction: You'll be responsible for assisting customers in day-to-day tickets as well as more complex issues
  • Be a Company Champion: Build a strong employer brand and a top-of-class customer experience.

What You'll Do:

  • Be the primary technical point of contact for customers seeking assistance with our clients solutions
  • Troubleshoot issues across cloud platforms, endpoints, integrations, and networks
  • Collaborate with Product and Engineering to identify, report, and help resolve bugs or feature requests
  • Maintain detailed documentation of support tickets and resolutions
  • Help develop and refine internal knowledge base and support tools
  • Provide best practices to clients to enhance cybersecurity posture

What You Bring

  • 2+ years of experience in technical support and strong experience using SQL
  • Solid understanding of cybersecurity fundamentals, networking, and endpoint management
  • Experience with SaaS platforms and cloud environments (e.g., AWS, Microsoft 365)
  • Strong problem-solving skills and the ability to explain complex concepts clearly
  • Excellent written and verbal communication skills
  • Bonus: Familiarity with scripting (Python, Bash), APIs, or cybersecurity tools

What You’ll Get

  • Competitive salary of up to $130,000 (Dependent on Experience)+ full comprehensive benefits package.
  • Hybrid work flexibility (Miami HQ).
  • Growth opportunities in a high-demand industry.
  • Be part of a mission-driven, collaborative team.

Ready to grow your Technical Support career in cybersecurity? Apply now or reach out directly—I'd love to run through the role in more detail!

Job Tags

Similar Jobs

XCAL

Massage Therapist Job at XCAL

 ...Massage Therapist XCAL Shooting Sports and Fitness, a family-owned business, combines its technology-driven design with uncompromising customer...  ...schedules for recurring sessions. They work with the XCAL Spa team to provide a superior experience in a professional atmosphere... 

Urology San Antonio

Recovery Registered Nurse - PAE Clinic Job at Urology San Antonio

 ...Nurse (RN) is responsible for providing comprehensive pre- and post-procedure care to patients undergoing Prostatic Artery Embolization (PAE) and related interventional services. The RN assesses, plans, implements, and coordinates patient care from preparation through... 

Pride Health

Specimen Processor Job at Pride Health

 ...healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, , legal support, auto ,home... 

Colvin Resources Group

Construction Project Manager Job at Colvin Resources Group

 ...Coastal Carolinas About Our Client Our client is a private equity portfolio company and the world's largest owner and operator of marinas, leading the marine industry with an extensive network of premier waterfront facilities. As a rapidly growing organization, they... 

Roofing Talent America (RTA)

Sales Representative - Commercial Job at Roofing Talent America (RTA)

 ...Sales Representative Commercial Roofing Houston, TX $80k - $90k + Commission Start on the ground floor of a brand-new branch and establish a collaborative and supportive culture from the start Financial stability, growth, independent working and a management...