Job Description

Medical Administrative Assistant – Role Summary

We are looking for an experienced and reliable Medical Admin to provide essential administrative support within a healthcare setting. This role involves patient interaction, document handling, and coordination of both clinical and office activities to ensure smooth day-to-day operations.

Key Duties and Responsibilities:

• Greet patients and assist with check-in and check-out processes
• Manage phone lines, responding to patient inquiries and directing calls appropriately
• Coordinate scheduling for patient visits, tests, and follow-up appointments
• Maintain accurate and confidential patient files using electronic systems
• Assist with processing insurance claims and managing billing tasks
• Draft, edit, and distribute medical correspondence and reports
• Support providers by managing calendars, organizing meetings, and tracking communications
• Handle administrative communications, including emails, faxes, and postal mail
• Monitor and restock office and clinical supplies as needed
• Ensure all tasks are performed in line with privacy regulations and internal policies

Preferred Qualifications:

• High school diploma or GED required; coursework or certification in medical administration preferred
• Previous experience in a medical office, clinic, or healthcare administrative role
• Working knowledge of medical vocabulary, procedures, and records management
• Familiar with healthcare software systems and standard office applications (e.g., Microsoft Office Suite)
• Excellent communication skills with a professional and courteous manner
• Able to multitask efficiently and maintain attention to detail in a fast-paced environment
• Demonstrates discretion and respect for sensitive medical information

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