The RN Clinical Supervisor assists with the planning, coordination, leading, controlling, and evaluating of home health services and assists the Director/Area Director of Clinical Services with the coordination and management of home health clinical delivery. Acts on behalf of the Director/Area Director of Clinical Services as a liaison with the medical community, clients, and branch personnel.
RESPONSIBILITIES OF POSITION:
1. Provides daily supervision of nurses and home health aides to ensure the quality of services is within the required plan of care.
2. Initiates and reviews the clinical content, diagnoses, medical history, medications, and other statuses from client records.
3. Appraises staff performance during their probationary period and annually with the Director of Nursing; provides the teaching and counseling necessary to enhance the delivery of services and the professional development of nursing and home health aide staff.
4. Identifies and evaluates client needs and appropriateness of home care by reviewing the initial intake screening form before assignment of direct care staff.
5. Assists with the orientation of new clinical staff to familiarize them with policies and procedures.
6. Conducts client visits in the appropriate setting as needed.
7. Initiates in-home supervisory visits of clinical staff as needed.
8. The ability to handle on-call, which is after work hours.
9. Maintains confidentiality of records within the scope of their position.
10. Participates in any required functions in the absence of, or request by, the Director of Nursing.
11. Works closely with the electronic medical record (EMR) to ensure client electronic charts are maintained, updated, and remain in compliance with company standards.
12. Understands details around the knowledge of clinical workflow as it pertains to the use of EMR.
13. Participates in formal and informal problem-solving processes to meet the EMR computer education needs and established outcomes for users.
14. Provides trainer sessions for peers and field staff to expand training team expertise.
15. Provides coaching support to new staff to ensure compliance and consistency as it relates to the EMR.
16. Conducts EMR chart audits.
17. Prepares and submits a course of study including program objectives, student performance objectives, and lesson plans for training in accordance with all regulations and company policies.
18. Plans, provides, and supervises training in a classroom setting, informing students of standard best practices and laws surrounding specialized hands-on nursing skills.
19. Performs other duties as assigned in a professional matter.
JOB CONDITIONS:
1. Position is stressful in terms of meeting deadlines in a complex and dynamic operating environment.
2. May be required to bend, stoop, reach, and move office-related supplies, as well as lift and carry up to 30 pounds.
3. The ability to communicate well, both verbally and in writing.
4. Travel is required.
QUALIFICATIONS:
1. Must be a registered nurse in good standing, and two years of combined public health nursing experience and progressive professional responsibilities in public health nursing; or
2. Registered nurse in good standing, having three years of combined public health nursing experience and progressive professional responsibilities in public health nursing.
3. A minimum of one year of home health care or equivalent experience is required.
4. Knowledge and experience in trach, vent, g-tube, and pediatric care.
5. Ability to demonstrate self-confidence and positive attitude toward self and others; maintains commitment and enthusiasm to goal achievement.
6. Ability to identify and evaluate personal strengths and weaknesses.
7. Customer-service oriented.
8. Working knowledge of, or proficient in, Microsoft office applications, electronic medical records, and quick-to-learn proprietary software package.
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