Job Description

About the job

Do you enjoy connecting with people? Do you like delivering a great product? Are you comfortable asking for the sale? If so, this position is for you!

The Replacement Sales Consultant is responsible for presenting the Pella Promise for a completely satisfying turn-key installation of replacement windows to homeowners. Achieve individual sales goals through assertively presenting a compelling case for customers to choose Pella. Understand customer wants and needs, and translate our product offerings to match. Strive for a first-time close and plan for and deliver effective follow up on the rest. Proactively seek out new referrals through customer relationship networking. Continually strive for a 100% “Very Satisfied” customer experience every time.

Pella Windows & Doors of CT-NY (Pella CT-NY) is the exclusive independent distributor of Pella products throughout Connecticut and Hudson Valley New York. Pella, founded in 1925, is one of the nation's most respected window and door manufacturers, with high-quality products designed for both residential and commercial applications. Headquartered in Pella, Iowa, the company operates 18 manufacturing facilities with 10,000 employees nationwide. 

Pella CT-NY, recently acquired by Army Veterans Michael Maniaci and Miles Kirwin, is a fast-growing, mission-driven team that’s committed to delivering premium products, exceptional customer service, and strong, long-term partnerships with clients. Our expert team delivers end-to-end windows and doors solutions, from product sales, to installation, to service backed by one of the strongest warranties in the industry. 

The Replacement Sales Consultants (RSC) primary duty is closing sales through consistent and effective delivery of our proven selling model. The RSC is required to:

• Adopt and deliver a structured sales presentation.
• Prepare and present a price quote before leaving every appointment.
• Follow up and respond to all customer questions within 24 hours.
• Be available for customer appointments during evenings and Saturdays, in addition to weekday hours.

Responsibilities

• Represent and sell replacement Pella products and services to homeowners.
• Aggressively execute on all opportunities through effective time management skills and efficient use of contact management software.
• Maintain an exceptional level of expertise of products/services relating to Pella’s customers, as well as staying abreast of the competitive landscape.
• Develop and maintain solid team-based relationships and communications with internal personnel.
• Visit and/or contact jobs during and/or post installation to ensure a World Class Customer Experience.
• Always exhibit the highest standard of personal ethics 

Skills/Knowledge:

• Customer Trust & Relationship Building
• Sales Excellence & Value-Based Closing
• Communication & Influence
• Technical & Problem-Solving Ability
• Drive, Tenacity & Work Ethic
• Collaboration & Professional Discipline 

Minimum Qualifications

• Valid Driver’s License and meet minimum insurance requirements
• Ability to lift and carry Sales Tools that could weigh up to 50 pounds

Preferred Qualifications

• College degree
• Experience in B2C Outside Sales

What We Offer

• Medical, dental, and vision insurance for you and your qualified dependents
• Eligible for Employer provided short term disability, term life insurance, and AD&D insurance
• 401(k) retirement plan available
• Vehicle Allowance to contribute to personal vehicle expenses
• Phone and Laptop
• No Overnight Travel
• Paid Training
• Ability to compete for Pella’s Presidents Club and additional awards
• A supportive and team-focused company culture

Compensation

• ~$50k - $250k+ (total compensation)

Equal Opportunity Employer:

Pella Windows & Doors of CT-NY is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants regardless of race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, disability, or any other protected status.

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